Senior Consultant Risk and Control Partnering - Digital & AI

Digital Risk & Control is looking for a Risk & Control Senior Consultant (Senior Consultant Risk and Control Partnering) to join the team, with a specific emphasis on emerging Digital technology, Generative AI related advancements in the financial services and digital industry.

You'll be part of a high performing and committed risk team, using your experience to support colleagues working at the forefront of digital communication, working to deliver high quality analysis to help us deliver digital experiences, safely. This will involve working with stakeholders, building & maintaining reports, challenging the status quo and being a voice for customers in the fast-paced world of Digital.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If based in Swindon, you'll need to attend ad/hoc meetings from time to time in London and vice versa.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you'll be doing

• Partner effectively with COO Digital, AI, Tech and business stakeholders to maintain an awareness of digital industry, corporate and Society 'change activity' which may give rise to operational risk events. Provide risk advice and support the presentation of formal risk assessments / committee papers to promote appropriate risk management and the delivery of fair customer outcomes and good experience for members.
• Working collaboratively with colleagues across the COO Digital, COO AI CoE, COO GRC, Policy partners and across Business risk partners to appropriately identify, assess, manage, monitor and review all the key risks and controls in the development, delivery and management of digital products and services.
• You'll need to be prepared to show flexibility and work with momentum. We're looking for collaborators who can deliver at pace and can listen and absorb quickly, but someone who's also able to challenge effectively to drive the right outcomes.
• Identify and grow the controls landscape; repurpose and uplift existing controls and guardrails where appropriate for Innovation and emerging tech. Monitor and evaluate critical controls and provide insightful reports to executive management.
• Support loss event management, investigation and reporting.
• The ability to navigate an operational risk and control environment collaborating with areas such as security, data and technology, whilst understanding what this means for our members and the delivery of fair outcomes.
• Undertake analysis of horizon risk intelligence, monitor existing risks, assess new emerging risks and control effectiveness using corporate risk management systems to provide insightful reports to executive management, support the production of control declarations and committees in line with Group risk expectations.
• Proactive analysis of KRIs and control/outcomes testing results, working with the business to develop effective actions plans.

About you

You'll need to be pragmatic, be able to work collaboratively, and be able to adapt to a challenging and changing environment.

As a minimum requirement you'll have:

• Deep understanding of product and/or digital journeys within your organisation.
• Experience of risk and control management techniques.
• Proven understanding of the risks arising from digital and emerging technologies & AI.
• Experience in delivering and supporting the delivery of change.
• Excellent verbal and written communication; you'll be conversing with senior stakeholders and partner and advise stakeholders in various domains within Nationwide, you'll also present and document information and findings as well as contribute to risk assessments and committee papers.
• Be able to demonstrate a data and MI focus; you have working experience analysing data.
• Solid understanding and practical knowledge of the current regulatory environment and developments impacting the financial services sector from a digital and technology perspective.
• Familiarity of AI, you can demonstrate a true interest to work in this space.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you're sending an application into a black hole. We review each application individually. So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance.
The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension - if you put in 7% of your salary, we'll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub - Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

What makes us different

Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank.

As a building society, we're owned by our members - that's our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose - Banking - but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You'll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don't have to bank with a bank. They can choose a modern mutual instead.
What to do next

If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.