Senior Consultant, Insurance, Process & Controls

Ernst & Young Advisory Services Sdn Bhd; London; On-site; GBP 40,000 - 80,000; Full time

Job description

Location: London

Other locations: Primary Location Only

Date: 9 Apr 2025

Requisition ID: 1597039

Senior Consultant, Process and Controls, Insurance

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

Our Internal Audit & Controls team provides confidence to our clients and their stakeholders through the rigorous independent assessment of process and controls. This is done through the appropriate use of internal audit skills, building strong relationships, coupled with industry insight in the Financial Services market.

We have an unparalleled understanding of the evolving requirements and expectations of Internal Audit. EY is the only professional services firm to have supported the development of the UK CIIA FS Code in 2013, and the 2017 and 2024 refresh.

The opportunity

We are in the process of continuing to build our ever-growing Financial Services Internal Audit & Controls practice and are looking for driven professionals with a strong background in Financial Services Internal Audit & Controls. This role offers exceptional opportunities for personal growth and advancement, enhancing your wider business knowledge, and to build internal and external relationships across disciplines and borders.

Candidates must have experience of working in internal audit, risk and / or controls projects either as an internal auditor / advisor at a professional service firm and / or within an in-house Internal Audit function within industry. Insurance experience is preferred and advantageous.

As part of the FSO Consulting team you will manage and work on teams with responsibility for building client relationships, and ensuring the overall execution of projects, under the guidance and direction of Managers, Senior Managers and Directors.

Your goal will be to help clients achieve their potential - and you can expect to do the same. As part of a supportive team, you'll have every opportunity to progress and build knowledge that will make a difference to your entire career.

Skills and attributes for success

• Planning and delivering internal audit and controls engagements that meet clients’ needs and expectations
• Using pre-existing methodologies to deliver engagements.
• Preparing deliverables for Manager and Partner review against quality expectations
• Maintaining active communication with both Managers/Senior Managers and clients to manage expectations and ensure client satisfaction.
• Understanding our service offerings and seek to identify opportunities to better serve clients.
• Assisting Managers with the development of client proposals and engagement contracts
• Overseeing and coaching graduate level colleagues
• Ability to operate with stakeholders / manage projects which potentially span all functions within client organisations.
• High level of drive, commitment to achieving solutions and ability to work and lead under pressure.

To qualify for the role, you must have some or all of the following:

• Strong academic record including at least a 2.1 classified degree or equivalent, a professional qualification would be advantageous
• Good understanding of the insurance industry and the role of key functions within an insurance company and/or broker, including:
  • Front Office – Marketing & Financial Promotions, Sales & Distribution, Claims Management, and Complaints Management.
  • Middle Office – Underwriting & Pricing, Product Development and Governance, Underwriting Operations, Policy Operations, Claims Processing, Reinsurance & Risk Transfer, and Billing & Collection
  • Back Office – Finance, Actuarial, Capital, Strategy, Risk, Governance, Legal, Compliance, Information Technology, Human Resources, Procurement, and Regulatory Affairs.
  • Solid understanding and experience of regulation and compliance hot topics in the Insurance sector.
• Experience of performing reviews against regulatory requirements and expectations
• Good understanding and experience of using standard IT platforms and software packages, such as Microsoft Word, PowerPoint, Excel, SharePoint and Outlook.
• Be commercially savvy and able to collaboratively engage in discussions on future market trends and what this may mean for our clients.
• Be a problem solver; tailoring what you have learnt from your experiences to date to different client problems to help design and implement the solution.

What we look for

• We are looking for highly motivated and professional candidates who are excited by the opportunity to help us develop and grow a team of high performing consultants. You will further add to the continued success of our Internal Audit & Controls practice and you are excited about helping our clients improve the way they operate.
• Being a strong team player is important as well as someone who is happy to work flexibly on different clients and different engagements.
• We are a diverse and inclusive team; our working styles are flexible and are supportive in allowing for everyone to work in a way that meets their needs. We use technology effectively in our work to enable easy transition between office and home working where appropriate to your style.

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.