Senior Communications Lead

Are you an experienced communications professional looking for an opportunity to make an immediate impact?

North West Ambulance Service is seeking a skilled Senior Communications Manager to join our award-winning and friendly team on a fixed-term basis, covering a temporary gap in the team. This is an exciting chance to work in a fast-paced environment, supporting critical projects and enhancing engagement across the NHS and emergency services.

Reporting to the Deputy Head of Communications, you will play a key role in delivering strategic communications initiatives that drive meaningful change within the organisation. Acting as the communications advisor on project groups, you will oversee the internal communications function and line manage both the Internal Communications Manager and the Videographer.

As a line manager, you will be responsible for the work plans, development, and wellbeing support of your direct reports. You will also contribute to the wider communications and engagement team’s objectives, supporting PR, social media, public affairs, and patient engagement activities where necessary.

Joining us at the conclusion of an internal communications audit, you will have the opportunity to reshape how we deliver internal communications—ensuring our frontline colleagues remain at the heart of everything we do.

A key part of this role will be understanding and addressing the challenges of engaging a diverse and mobile workforce, ensuring communications are accessible, inclusive, relevant, and effective for colleagues working across a large geographical area in a variety of settings.

We’re looking for someone who can hit the ground running. You’ll need:

1. Proven experience in a public relations or communications role, ideally within the NHS or a similar organisation.
2. Strong project management skills with the ability to navigate complex and sensitive communications challenges.
3. Exceptional written and verbal communication skills, with the ability to engage diverse audiences.
4. Leadership and motivational skills to guide and support team members effectively.

This is a unique opportunity to bring your expertise to a role that makes a real difference to our staff and the patients we serve.