Senior Client Services Manager

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At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system, we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We're seeking a future team member for the role of Senior Client Services Manager to join our Trustee and Depositary team. This role is located in Edinburgh, United Kingdom - this is a hybrid role.

In this role, you'll make an impact in the following ways:

1. Ensure high quality, efficient and professional levels of service are maintained for our clients at a senior level.
2. Drive efficiencies and change within the Client Management Team and the wider Depositary.
3. Support clients and colleagues by maintaining a high level of product and industry knowledge.
4. Lead client review meetings and coordinate the production of reporting for these forums.
5. Manage and co-ordinate the review of change events / client scheme documentation obtaining necessary input from other T&D business areas.
6. Identify and maximize cross selling opportunities for BNY's products and services, participating in new client pitches and providing input to RFP/RFI as required.

To be successful in this role, we're seeking the following:

1. Educated to degree level or relevant professional business qualification.
2. In depth knowledge and experience of CIS.
3. Industry experience with a custodian/fund manager in a client facing role.
4. Excellent communication and relationship building skills.
5. Ability to work under pressure with excellent organizational skills.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.