Senior Client Manager - Non Food

Salary: Competitive Plus Benefits
Location: Holborn Store Support Centre, London, EC1N 2HT
Contract type: Permanent
Business area: Nectar 360 Ltd
Closing date: 18 November 2024
Requisition ID: 274415

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered and fuelled by data — and by great relationships with some of the UK’s favourite brands. The Nectar 360 team focuses on developing loyalty programmes, turning amazing data into something that makes a difference, traditional media and digital. It’s like an agency-within-a-retailer, and retail media is crucial. The culture might not be what you expect either, because there’s no set-up quite like this one. The team is a real priority because it’s connected to everything the business does and drives profitability. It’s where you can take risks, learn from them and be recognised.

Nectar360 is not your typical corporate environment. We foster a culture that encourages innovation, autonomy, and future thinking. As a leader in the loyalty programme space, we have the unique opportunity to engage with over 350 FMCG suppliers to Sainsbury’s, which means you will be at the forefront of shaping and driving our success. Joining us as a Senior Client Manager means being part of an energetic and dynamic team where your talent can truly thrive. With a focus on building and managing client relationships, leading strategic planning processes, and driving business growth through insights and marketing solutions, you will have the opportunity to make a significant impact in a competitive industry.

What you'll do:

1. Manage client relationships and achieve annual client revenue targets through insights and marketing solutions.
2. Develop a deep understanding of clients' businesses from sales and marketing perspectives.
3. Lead the annual planning process and drive ways of working at tactical and strategic levels.
4. Manage and support the team in delivering client marketing campaigns.
5. Provide detailed performance updates and manage direct reports.
6. Ensure financial profitability and stay up to date with industry trends and competitive threats.

Who you are:

As a Senior Client Manager at Nectar360, you are a highly experienced professional with a strong background in client services or media sales, ideally within the retail or FMCG industry. Your exceptional project management, communication, and presentation skills allow you to develop deep knowledge of clients' businesses, leading the development of key client strategies and effectively driving annual planning processes. As a proactive and self-motivated individual with a 'can do' attitude, you inspire and manage a team to deliver successful client marketing campaigns and leverage insights opportunities.

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

• Colleague discount of 10% at Sainsbury's, Argos, TU and Habitat after 4 weeks, increasing to 15% at Sainsbury’s every Friday and Saturday.
• Pensions scheme and life cover.
• Performance-related target bonus of up to 10% of salary.
• Annual holiday allowance with the option to buy additional holiday.
• Season ticket loans, cycle to work scheme, health cash plans, pay advance, and access to discounts from hundreds of other retailers.
• Up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).