Senior Client Accountant

Fexco; Salisbury; Hybrid; GBP 40,000 - 60,000; Full time

Job description

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Your New Job Title: Senior Client Accountant

Company: Fexco Property Services (FPS)

Location: Salisbury (hybrid working)

Hours: 37.5

About this role:

As part of Fexco Property Services, and reporting to the Head of Client Accounting, this role will oversee a portfolio of key clients, and all financial aspects of managing the client's funds. The role will be pivotal in assisting other departments, with providing excellent client and customer services. The role will also require the implementation of systems and procedures (as agreed by management) to enable the smooth and efficient handling of all processes, and ensure all deadlines are met.

Reporting to: Head of Client Accounting

Main Duties and Responsibilities:

1. Production of year-end service charge accounts, client reporting, issuing of Section 20b notices, financial integration, financial offboarding, and RMC/Freeholder statutory accounts.
2. Ensure the year-end service charge accounts are drafted, reviewed by the property team, certified/audited by an external accountant, and with the client for review, within agreed timeframes.
3. Assist with the development of procedures and controls to improve the responsiveness, efficiency, timeliness, and accuracy of all outputs.
4. Promote the department as a key business partner to the property management team.
5. Be a direct line of contact for clients, and understand the client's financial requirements to ensure expected service levels are met.
6. Prepare and analyse the audit findings on an Extended Trial Balance for the external auditors to review and test, responding to subsequent audit queries.
7. Work closely with external business partners (external auditors and accountants) to maintain a consistently high standard of service to clients.
8. Support budget production and work closely with the Budgeting/Billing team to ensure accuracy of billing or be responsible for issuing of all service charge demands.
9. Carry out purchase ledger and credit control processes where required or liaise with internal departments to support processes.
10. Set appropriate controls and checks to safeguard transactions and ensure a high level of accuracy.
11. Ensure all client accounting is carried out in line with current legislation, regulations, and best practice.
12. Bring the client accounting of new sites in line with the FPS, or any of the FPS brands, way of working.
13. Provide KPI's and reporting to Head of Client Accounts or other senior managers.
14. Provide a high level of customer service to clients and colleagues, ensuring that the department can respond quickly and accurately to all client and lessee queries and provide accurate reporting on the management of their records.
15. Together with the support of internal resources and external providers, continuously look for efficiencies in the use of systems and applications used to support the team.

Must have skills/experience:

1. At least 5 years' experience within finance.
2. Previous experience working with external clients.
3. Fully or part qualified AAT/CIMA/ACCA, or QBE.
4. Sound knowledge of service charge accounts and relevant legislation/guidance.
5. Experience of working within a residential block management environment.
6. Excellent communication, both verbal and written.
7. Use of Microsoft packages, including Word, Advanced Excel, and Outlook.
8. Exceptional organisational skills and ability to work to deadlines.
9. An effective team player.
10. Strong attention to detail and high level of accuracy.
11. A "can do" and "right first time" attitude.

Desirable skills/experience:

1. Experience of using QUBE system.

Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.