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Senior Claims Handler/Insurance Officer

Dudley Metropolitan Borough Council

Dudley

Hybrid

GBP 37,000 - 41,000

Full time

5 days ago
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Job summary

An established industry player is seeking a Senior Claims Handler to join their dynamic Insurance Team. This role involves managing a small team and handling personal injury and property claims, ensuring smooth operations within the Insurance Programme. The ideal candidate will have a strong background in claims management and excellent communication skills. With flexible working arrangements and a supportive environment, this position offers a fantastic opportunity to contribute to the Council's Financial Services Division while developing your career in insurance.

Qualifications

  • Experience in managing claims, particularly in personal injury and property claims.
  • Strong communication skills for stakeholder interactions.

Responsibilities

  • Manage a small claims team and personal case load of claims.
  • Assist with procurement activities and insurance renewals.

Skills

Claims Management
Stakeholder Communication
Procurement Activities
Insurance Knowledge

Education

Relevant Insurance Qualifications

Job description

Job title: Senior Claims Handler / Insurance Officer

Department: Insurance

Salary: £37,938 to £40,476

Grade: 9

Hours: Full time 37hrs

Location: Dudley Town Centre/Agile

We have an opportunity for an experienced Claims Handler to join our existing Insurance Team within the Council’s Financial Services Division.

Reporting to the Insurance Manager, you will manage a small claims team as well as your own case load of claims dealing principally in personal injury and third party property claims associated with Public and Employers liability. Other responsibilities will include (but are not limited to) assisting with procurement activities, insurance renewals, internal and external stakeholder communications, and day-to-day administration of the Insurance Programme and systems.

The Senior Claims Handler will also deputise for the Insurance Manager as required.

We offer excellent terms and conditions and flexible working subject to business needs.

Contact Information: For more information on the role, contact louise.baugh@dudley.gov.uk.

Application Process: Online application forms will only be accepted for this vacancy. Online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and/or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application, please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk.

Privacy Statement: Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share, and cross-match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at http://www.dudley.gov.uk/.

Note: We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.

#LI-DMBC2019

Attached documents:
Person Specification.pdf
Job Description.pdf
Benefits List

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