Senior Category Manager

Boots Hearingcare; Nottingham; Hybrid; GBP 40,000 - 70,000; Full time

Job description

Job Description

**Join Our Team as a Senior Category Manager- Hybrid**

About Us

Boots Hearingcare provides personalised solutions for hearing challenges, offering comprehensive assessments, expert fittings, and ongoing aftercare. With a commitment to innovative technology and exceptional patient care, we strive to enhance quality of life through better hearing. As part of the Sonova family, we leverage decades of industry-leading expertise in developing, manufacturing, and distributing advanced hearing aids and cochlear implants.

About the Role:

We are looking for an experienced Senior Category Manager to play a key role in shaping our product and service portfolio, driving market share growth, profitability, and customer satisfaction. This role requires a strong blend of commercial, analytical, and operational expertise, along with the ability to manage suppliers and collaborate with cross-functional teams.

What you will do:

As a Senior Category Manager, you will take ownership of our hearing aid, accessories, and service portfolio, ensuring it remains competitive and customer-focused while aligning with business goals and market trends. You will develop and implement pricing strategies, promotional plans, and category roadmaps to drive growth and maximise customer engagement and profitability. Using data-driven insights, you will analyse category performance, forecast demand, and make informed decisions to strengthen Boots Hearingcare’s market position.

Collaboration is key in this role, as you will build strong relationships with global and local Sonova partners, manufacturers, and service providers to ensure seamless product launches and effective supply chain management. Additionally, you will work cross-functionally to influence and lead teams, driving successful category plans that enhance customer conversion rates. With an innovative mindset, you will identify new product, service, and commercial opportunities to keep Boots Hearingcare ahead in the market.

Additionally, you will lead and mentor a high-performing category team, ensuring they have the skills, knowledge, and support needed to drive success in their respective areas. Your ability to influence cross-functional teams, negotiate with suppliers, and work within a fast-paced retail and healthcare environment will be crucial to achieving the role’s objectives.

Benefits at Boots Hearingcare

• Hybrid working: A mix of office and home-based working
• Boots Discount Card: Receive exclusive discounts on a wide range of products at Boots stores.
• Free hearing aids if you need them as an employee!
• Free Flu Vaccine: Stay healthy with free flu vaccines available at Boots Pharmacies & Discounted for family members
• Pension Scheme: Secure your future with our comprehensive pension scheme.
• Flexible Benefit Box: Access our flexible benefit box to tailor benefits to suit your individual needs.
• Life Assurance Cover: Gain peace of mind with life assurance cover.
• Long Service Awards: Be recognised for your dedication with long service awards.
• Generous Annual Leave: Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days, plus bank holidays.
• Telus: Access Telus, a confidential support network offering help and advice on matters both in and outside of work.

Person Specification:

• Proven experience in category or product management within a retail or healthcare environment.
• Strong commercial acumen, with excellent analytical and numerical skills to drive strategic decision-making.
• Experience in developing pricing strategies, promotional plans, and business cases to support commercial growth.
• Strong supplier management and negotiation skills, with experience handling external contracts and relationships.
• Excellent stakeholder management, with the ability to influence and collaborate across different functions.
• Project management experience, with the ability to work under pressure and meet tight deadlines.
• A results-oriented mindset, with a proactive approach to identifying opportunities for improvement and driving category growth.

Boots Hearingcare is an equal opportunity employer.

At Boots Hearingcare, we unite, nurture talent, and foster collaboration among individuals from diverse backgrounds to cultivate the strongest team in the marketplace. We are committed to ensuring equal treatment and opportunities for all candidates, regardless of their ethnic or national origin, religion, sexual orientation, marital status, gender, genetic identity, age, disability, or any other legally protected status. Join us in creating an inclusive and supportive environment where everyone can thrive and contribute to our shared success.

“We Care, We drive innovation, We strive for excellence, We build the best team”