Senior Business Systems Analyst, Enterprise Systems

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

Strong preference for a hybrid hire who can work out in the Finsbury Square office 1-2 times/week.

This role has responsibilities providing system improvements and operational support for monthly financial close cycles, so flexible work hours will be required to coordinate with global tasks and teams (NA, EMEA, and APAC).

The Role:

The Senior Business Systems Analyst will join the Enterprise Systems Team within the Technology Operations organization and help build and deliver projects to increase business efficiency and automate global teams’ business processes. This individual will partner with finance, business, analytics, product, and engineering and manage several financial applications, configuring and building system enhancements, troubleshooting issues, and providing operational support to finance partners.

In this role, you will:

• Monitor system performance across multiple financial applications, maintain system documentation, provide administrative support, and provide user support for bug fixes and future enhancements.
• Work closely with the finance and engineering teams to understand functional requirements, system implementation and execute end-to-end integration testing.
• Ensure accuracy and alignment with partner requirements and oversee user acceptance testing.
• Strive to become the system domain expert, find new opportunities for process improvements, dig deep into requests, and determine partner needs to solve problems.
• Ensure that incidents get resolved in an efficient and timely manner.
• Learn and use tools such as NetSuite, Salesforce, SoftCo, Expensify, Celigo, Nolan as well as custom built applications and integrations.
• Ensure strict alignment on compliance and control requirements, especially handling sensitive financial data and supporting IT SOX audits.

Please apply if you have:

• Bachelor’s Degree or equivalent experience, preferably with an engineering/technical background.
• 3+ years of finance systems experience.
• Technical skills with prior hands-on experience with financial systems such as ERP, AP Automation, AR Receivables, Travel and Expense, Enterprise O2C, R2R, P2P integration platforms.
• Supported monthly financial close and have expertise in financial processes related to order to cash, procure to pay and record to report domains.
• Critical thinking and strong analytical skills, with great attention to detail and commitment to data accuracy, adherence to data governance and control requirements.
• Strong verbal and written communication skills and ability to partner effectively with cross-functional teams.
• Eagerness to constantly learn and grow in the role while adapting to whatever new systems are needed in the future.

Benefits:

• You will accrue 25 vacation days per year in addition to statutory UK Bank Holidays.
• One Celebration Day per calendar year.
• Private Health & Dental and Life Insurances.
• Employee Assistance Program (EAP).
• Pension Fund.
• Gym Discount.
• Bike2Work.
• Season Loan Ticket.
• Reimbursable eye tests and 100 GBP contribution towards VDU glasses only.
• Perkbox & Booking.com business discounts.

Diversity, Equity, and Inclusion:

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.