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Senior Business Systems Analyst - eCommerce (Web/DTC)

Dexcom

City of Edinburgh

On-site

GBP 50,000 - 80,000

Full time

4 days ago
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Job summary

An innovative company is seeking a Senior Business Systems Analyst to enhance customer-facing web applications. This role involves defining user stories and collaborating with global teams, ensuring seamless eCommerce solutions. The ideal candidate will have extensive experience in business analysis, particularly in eCommerce, and will thrive in a dynamic, cross-functional environment. Join a forward-thinking organization committed to improving health outcomes through cutting-edge technology and enjoy growth opportunities on a global scale. If you are passionate about driving impactful solutions, this is the perfect opportunity for you.

Benefits

Comprehensive Benefits Program
Career Development Opportunities
In-House Learning Programs
Tuition Reimbursement
Access to Life-Changing Technology

Qualifications

  • 5+ years of experience in a Business Analyst role, with 2 as a senior.
  • Experience with eCommerce applications and country-specific legal requirements.

Responsibilities

  • Define user stories and business requirements for customer-facing websites.
  • Collaborate with global teams on eCommerce projects.

Skills

Business Analysis
eCommerce Applications
User Stories
Process Mapping
Agile Methodologies
Strategic Thinking
Cross-Functional Collaboration

Education

Bachelor's Degree in Technical Discipline
Master's Degree
PhD

Tools

Salesforce
Oracle Fusion
Functional React
Next.js

Job description

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

** You must have the Right to Work in the UK. Sponsorship is not available for this role **

Where you come in:

We are seeking a highly skilled Senior Business Systems Analyst to join the web applications group of the EMEA IT organization at Dexcom. You will be responsible for defining accurate and concise user stories / business requirements for cross-application implementations of customer facing websites implemented using modern reactive and headless web technologies, event messaging systems, Salesforce, Oracle Fusion. Your experience has been gained on eCommerce applications (DTC), Sales or ERP Project within European Market. You are an excellent communicator who is at ease leading requirements / process mapping / process design workshops. You are a self-starter with proven 5+ years full-time in a BA role with 2 of that as a senior. You will be the primary owner of business requirements for customer facing websites in the EMEA region, collaborating with your counterparts in the US and APAC regions.

What makes you successful:

  • You have experience working as a Business Systems Analyst on eCommerce/Web applications using modern reactive and headless web technologies (e.g. Functional React/ Next.js).

  • You will facilitate the capture / definition / documentation of detailed business process maps with cross-functional stakeholders.

  • You will define accurate and concise user stories / business requirements.

  • You have experience of e-commerce applications across European markets.

  • You have experience with country-specific legal requirements (e.g. VAT regulations).

  • You understand OTC related data models and how that data is used.

  • You understand modern full stack development tech stack (React).

  • You are experienced in conducting Level of Effort analyses, bottom-up project planning.

  • You will own the end-to-end Business Analysis model and all supporting document templates.

  • You have strong strategic thinking skills; Understands business needs and brings proactive solutions to the team.

  • You will provide general Business Analyst and Business Change Management support for all EMEA enterprise application projects and system enhancements.

  • You have Experience with enterprise-level application development projects and working with multi-discipline, globally distributed teams.

  • You can collaborate with cross-functional teams in delivering via Agile, Waterfall, Hybrid methodologies.

  • You can drive execution of assigned project deliverables.

  • You can support business functions in developing Business Change plans.

  • You will support the Test Lead and Test Team in developing Test Scenarios and Test Scripts.

  • You will work with relevant parties to develop training material and deliver training if required.

  • You may have additional duties as required.

What you’ll get: (this section should not be modified)

  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.

  • A full and comprehensive benefits program.

  • Growth opportunities on a global scale.

  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.

  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

  • 5-15%

Experience and Education Requirements:

  • Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 5-8 years related experience or Master’s degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

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