Senior Business Development Executive

Base Salary: Up to £70k depending on experience

Commission: £30k on target, uncapped

Base: Work from home - you will be expected to travel to the areas you are responsible for, which can be agreed upon, dependent on the successful applicant

Hours: 37.5 hours a week

Department: Business Development

This is an exciting time for Patients Know Best. We're changing the future of healthcare and helping people improve the way they manage their health. Patients Know Best customers cover 30% of the UK population with over 5 million patients registered. Patients Know Best was the first PHR to be integrated into the NHS App and 21 of England's 42 regions use PKB in the NHS App.

What makes us a different employer?

• Everyone who works at PKB is here to make a positive impact in the world
• We are a fully distributed team, everyone is working remotely and we've always worked this way
• We are committed to creating a greener world
• We are proud to be part of the first ever cohort of UK companies to hold B-Corp Social Enterprise status since 2015 (and to have won the Best for the World in the governance category for 2022)

If you haven't already, find out more about PKB - our service makes life better for millions of patients, healthcare professionals and carers.

Diversity drives Innovation - we look forward to receiving your application whatever your background. Come and join us on our inspiring journey.

We are looking for an ambitious and experienced Senior Business Development Executive with a strong background in healthcare, SaaS, and technology. This position offers the opportunity to play a key role in driving business growth by identifying new business opportunities and leading high-value deals within the healthcare sector. You will work closely with our sales, account management, and product teams to develop and execute strategies that expand our customer base and strengthen our market position.

• Devise, develop, and execute comprehensive sales strategies, targeting key accounts within the healthcare and technology sectors
• Manage and grow a pipeline of business opportunities, moving prospects through the sales funnel from initial contact to awarded contracts
• Build and maintain relationships with key decision-makers within NHS Trusts, ICSs, and healthcare organisations to understand their needs and tailor solutions
• Work closely with internal teams, including account management, marketing, and product development, to ensure seamless transitions from sales to project delivery
• Conduct research and analysis to identify trends, opportunities, and competitive landscapes within the healthcare and technology sectors
• Lead the creation of persuasive, high-quality proposals and responses to RFPs, ensuring alignment with customer needs and organisational objectives
• Manage complex, multi-stakeholder sales processes, ensuring timely progression and successful outcomes
• Lead negotiations for new contracts, ensuring favourable terms for both PKB and the client

We are looking for someone with:

• Proven experience in business development, with a focus on healthcare, SaaS, and tech industries
• Demonstrably strong initiative and a track record of proactively identifying opportunities, solving problems, and driving projects forward with minimal supervision
• Demonstrable ability to close high-value sales, manage complex sales cycles, and meet or exceed revenue targets
• Excellent verbal and written communication skills, with the ability to engage effectively with senior stakeholders
• Strong research skills, capable of analysing markets and identifying new business opportunities
• Proficiency in CRM systems (e.g., Salesforce, HubSpot) for managing prospects, tracking sales activities, and forecasting
• Proven negotiation skills, capable of securing favourable contracts and building long-term client relationships
• Ability to thrive in a fast-paced, remote work environment, with flexibility to adjust to shifting priorities
• Ability to handle rejection professionally and remain persistent in pursuing business opportunities
• Eagerness to learn and stay informed about industry trends and new technologies
• A collaborative mindset, working effectively with cross-functional teams to achieve business goals
• Focus on exceeding sales targets and delivering measurable results

• Outstandingly supportive and helpful environment
• Flexible working (and of course flexible work environment as we are fully remote)
• Mobile phone allowance
• 25 days holiday FTE plus bank holidays
• Enhanced maternity and paternity pay and leave
• Company social events (including internationally - our last all company meet up was in Budapest in June 2023, and in 2022 we went to Barcelona). We have one planned for this year!
• Support in your professional development and space to grow your career path in a highly innovative, fast growth company
• Opportunity to really make a difference - your work will make life better for millions of patients

• All employment offers are subject to satisfactory background checks, including references and DBS

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Industries
• IT Services and IT Consulting

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