Senior Business Control Specialist (Monitoring & Inspection)

Bank of America; Bromley, Cambridgeshire and Peterborough; On-site; GBP 40,000 - 80,000

Job description

Job Description:

Job Title: Senior Business Control Specialist (Monitoring & Inspection)

Corporate Title: Up to AVP

Location: Bromley

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us!

Location Overview:

Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you’ll find plentiful and easy commuting routes, with central London just 15 minutes away by train.

Role Description:

The Monitoring & Inspection (M&I) is responsible for the Quality Assurance (QA) inspection of Global Banking & Global Markets (GBGM) Anti-Money Laundering (AML)/Know Your Customer (KYC) client data and information for the Bank’s branches across its global divisions. An exciting opportunity has arisen within our dynamic GBGM AML division, located in our Bromley office. This position falls within Global Operation M&I Quality Assurance team and will involve supporting monthly control execution and directly overseeing the execution of the quality assurance program. You will join and collaborate with an international team.

The role involves conducting a comprehensive Refresh Quality Inspection of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed refreshes. As a Senior Business Control Specialist, you will be responsible for executing testing that assesses compliance with AML/Financial Crimes Global Standard requirements. You will ensure accuracy and timelines of test execution. Additionally, you will maintain a culture of compliance and support the identification, escalation, and timely mitigation of compliance risks.

Responsibilities:

• Conduct and coordinate a thorough Refresh Quality inspection of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed refreshes. Ensure that associate performance and control effectiveness are compliant with AML regulations and policies.
• Execute QA activities including control execution, managing case assignment, and reporting results in a timely manner. Provide support on Regulatory Exams, Internal Audits, and other Monitoring & Inspection reviews.
• Capture relevant data and information to support governance activities for dashboard reporting.
• Assist in enhancing the success of the Quality Assurance program.
• Implement optimized controls and enhanced QA practices to support business continuity efforts.

What we are looking for:

• Logical reasoning and analytical skills to assess escalations, identify areas for improvement, and drive effective solutions.
• Excellent verbal and written communication skills and organizational abilities.
• Ability to prioritise tasks effectively, work independently with minimal supervision, and take initiative.
• ACAMS or ICA certification is a plus.
• Proficiency in analysing large and complex datasets to develop and present executive-level reports. Experience with Risk Management, Quality Control, and Quality Assurance frameworks.
• Knowledge and experience with global AML concepts, AML/KYC requirements, and Economic Sanctions laws and regulations in a corporate environment.
• Background in Quality Control/Assurance testing, Process Risk Control (PRC), Risk Control Self-Assessment (RCSA), internal audit, risk management, process improvement, compliance, or front-line control functions.
• Exposure to Global Banking, Global Markets, or a diverse range of business lines and functions.
• Ability to conduct research, analyse data, and ensure accuracy with attention to detail.
• Ability to handle multiple requests and priorities, manage time effectively, and adapt to shifting deadlines and changing requirements.
• Advanced skills in Microsoft Office, including PowerPoint, Excel, and SharePoint (for managing large datasets and reports).

Skills that will help (optional):

• Logical reasoning and analytical skills to assess escalations, identify areas for improvement, and drive effective solutions.
• Excellent verbal and written communication skills and organizational abilities.
• Ability to prioritise tasks effectively, work independently with minimal supervision, and take initiative.
• ACAMS or ICA certification is a plus.
• Proficiency in analysing large and complex datasets to develop and present executive-level reports.

Benefits of working at Bank of America

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum.
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
• Use of a flex fund to use towards benefits.
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.

Bank of America

Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.