Senior Business Analyst

Your new company

Landmarc is the leading Industry Partner for the Defence Infrastructure Organisation (DIO), managing and maintaining the Defence Training Estate (DTE). With a new 10-year contract (TESC) with DIO commencing in 2024, they are at the forefront of delivering exceptional services. Their Information and Technology Department is crucial in supporting our mission by delivering, supporting, and maintaining all user-facing IT services, enabling their team to excel in their roles.

The Technology Enablement Team plays a crucial role in their organization. They engage with various business units through product teams and project proposals, ensuring that technology changes and improvements are not only initiated but also meticulously scoped and delivered. This process is always aligned with our business priorities, objectives, and overarching IT strategy.

At the heart of this process is the Senior Business Analyst. This pivotal role is responsible for bridging the gap between business needs and technology solutions. They lead the analysis and documentation of business requirements, define product visions, prioritize features, and ensure the successful delivery of high-quality products that meet both user needs and business objectives.

Your new role

I'm thrilled to present an exciting opportunity for a Senior Business Analyst. In this position, you will conduct detailed analyses of business processes, systems, and user needs. You'll gather, document, and prioritize business requirements through interviews, workshops, and analysis of existing systems. Your work will result in comprehensive business requirement documentation and functional specifications, such as BRDs and User Stories.

You'll also take on the role of Product Owner, developing and communicating a clear product vision and roadmap aligned with business goals. As the primary point of contact between stakeholders and development teams, you'll ensure alignment on product goals and priorities. You'll define and prioritize the product backlog, making critical decisions on feature prioritization and scope.

Stakeholder management is another key aspect of this role. You'll collaborate with business stakeholders to understand their needs, objectives, and constraints. Facilitating effective communication between business users, IT teams, and other stakeholders will be crucial. You'll manage stakeholder expectations and ensure their needs are adequately addressed throughout the project life cycle.

In terms of solution design and validation, you'll work with architecture, engineering, data, and operations teams to design solutions that meet business requirements and user needs. You'll validate proposed solutions through user acceptance testing (UAT) and feedback sessions, ensuring that delivered solutions are of high quality and meet business objectives.

Continuous improvement is a core part of this role. You'll identify opportunities for process improvements and recommend solutions to enhance efficiency and effectiveness. Implementing best practices for business analysis and product management, you'll stay current with industry trends and emerging technologies to ensure the organization remains competitive.

Mentoring and leadership are also vital components. You'll provide guidance and mentorship to business analysts and product owners, fostering a collaborative and innovative team environment. Leading by example, you'll demonstrate best practices in business analysis and product ownership.

Additionally, you'll play an active role within the broader Technology Enablement team, supporting the team lead and working closely with colleagues to ensure frameworks, best practices, tools, processes, and key templates remain up to date and relevant. You'll also assist with the introduction of new IT services and solutions, providing guidance and training to users as appropriate, in conjunction with the IT Trainer.

What you'll need to succeed

This role is perfect for someone with strong analytical skills and the ability to interpret complex business requirements. Your expertise in business analysis tools and methodologies will be crucial in this position.

Excellent communication and interpersonal skills are essential, as you'll be working closely with various stakeholders to ensure alignment on product goals and priorities. Your proficiency in Agile and Scrum methodologies will enable you to manage multiple priorities effectively and deliver high-quality results.

In addition to these core skills, a bachelor's degree in a relevant field such as Information Technology or Business Studies is highly desirable. Certifications in business analysis or agile methodologies, such as Certified ScrumMaster or Agile Project Management, will further enhance your candidacy.

Understanding Project Management Frameworks and toolsets like ADO and Miro is also beneficial. Your excellent Microsoft Office skills will support your day-to-day tasks, while experience with data analysis and Business Intelligence will help you make informed decisions.

Experience with ITIL Service Management Processes and working within organizations focused on facilities or asset management and on-site work orders will be advantageous. Familiarity with modern service-based organizations and experience working with the Ministry of Defence (MoD) or its service providers will set you apart.

If you're passionate about technology and have a knack for translating business needs into effective technology solutions, this role offers a fantastic platform to showcase your skills and drive meaningful change. Join a team that values innovation, efficiency, and strategic alignment.

Expected Behaviours/Traits

To be the right fit for this role at Landmarc, you should embody certain key behaviours that align with our company culture and values. Firstly, it's essential to live our values. Understand what they are, what they mean to you, and how they influence your actions. Believing in and consistently demonstrating these values is crucial.

Building relationships is another cornerstone of our success. As a people-oriented business, relationships are the foundation of our accomplishments. Take every opportunity to build and strengthen connections with colleagues, customers, and suppliers. Together, we are stronger.

Giving feedback and recognition is vital in creating a trusting and growth-oriented environment. By openly and thoughtfully giving and receiving feedback and recognition, you help build trusting teams and foster a culture of continuous improvement.

Lastly, embracing flexibility is key. In everything we do and how we do it, we must be adaptable. Change can come unexpectedly, and in such cases, we must improvise, adapt, and overcome to stay relevant to our mission.

By embodying these behaviors, you will not only fit well within our team but also contribute significantly to our collective success.