Senior Business Analyst

Netcompany; London; Hybrid; GBP 45,000 - 80,000; Full time

Job description

Company Description

Join Netcompany in leveraging technological innovations to foster societal transformation.

Netcompany was awarded 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.

Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.

Job Description

As a Senior Business Consultant at Netcompany, you are part of our Global Digital Enablement and User Centered service Design Centre of Excellence (CoE). We take pride in our delivery, and you will be part of our delivery teams learning our successful approach and methodology. You get to work and learn from our global teams delivering similar critical services. Your personal growth is anchored in the Netcompany Academy, supplemented by the CoE and personalized Mentoring. You will work as part of the delivery team on our major projects, both in the public and private sectors. We value engaged teams and social events and prioritize working together in a true hybrid working practice ensuring efficient collaboration combining work in our Netcompany Leeds/London offices, at the clients’ offices and from home.

We are looking for creative and analytical people who are passionate about developing User Centric Services for our customers. You have an IT professional/academic background or interest in IT development and are enthusiastic about user involvement, business analysis, service design, process optimization, and organizational change management. You will help to ensure that Netcompany's IT projects are anchored in our customers' business needs, organization, and professional processes.

You will collaborate with the rest of the delivery team including Product Owners, Service Designers, Business Users, and Architects to understand client and user needs and requirements and participate in designing appropriate solutions. You will be an important part of refining scope and requirements, aligning priorities and backlogs and producing various artefacts including Process Flows, Customer journey maps, User Stories, and defining Functional/non-functional/operational needs. Taking a User Centric approach, you will work with other research and design team members to test the options and solutions with wider user groups and participate in Show & Tells for the stakeholders. You will assist the team in preparing for assurance and quality gates, always focusing on delivering the right quality on time and on budget.

Qualifications

• Demonstrable experience in working in Agile Delivery teams adopting agile tools.
• Demonstrable experience of working as a BA, investigating, assimilating, and analyzing different needs, constraints, and problems. Able to document the outcomes in simple, easy to understand language.
• Demonstrable experience in showcasing analytical skills including stakeholder management, building relationships, and collaborating as a team.
• Demonstrable experience of working with Product Owners in grooming product backlog and producing meaningful Epics/Stories that can be consumed by the technical teams.
• Experience in process modelling and customer journey mapping and assisting user testing.
• Experience of working with various tools and technologies needed by a BA e.g., Confluence, Jira, Visio Mural, Miro, etc.
• Understanding of Service Maps and targeting operating models to align your outputs and outcomes with them.
• Experience of UK Public Sector services is desirable.

Additional Information

Benefits include:

• Hybrid working model with some flexible working.
• 25 days’ holiday.
• Private Medical Health care via Vitality.
• Pension contribution, Life Assurance.
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities, and health and well-being services.
• Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.

Company information

At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility, and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in the UK, Denmark, Norway, Poland, Holland, and Vietnam.

We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email us at [e-mail] for assistance.

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