Senior Business Analyst

Package Description

Job Reference: 19379
Band: D
Salary: Up to £60,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
Contract type: Fixed Term Contract / Attachment until September 2025
Location: This role can be based in London, Salford, Birmingham Mailbox, Bristol or Cardiff. This is a hybrid role and the successful candidate will balance office working with home working.

We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification.
Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our candidate pack.

If you need to discuss adjustments or access requirements for the interview process please contact the reasonable.adjustments@bbc.co.uk. For any general queries, please contact: bbchr@bbc.co.uk.

Job Introduction

This role is based within the HR, Learning and Resource Scheduling Team within the Corporate Systems department, which sits in the Technology and Media Operations division.

In this team there are 3 primary disciplines; project management, product management & business analysis. This team delivers technology projects, continuous improvement & technical support for a variety of systems & applications that are used by employees across the BBC group.

Our vision is to be the expert technology partner, creatively delivering the best user experience and solutions for corporate systems, helping make the BBC a great place to work.

Interview process:
Technical task for shortlisted candidates - approx. one hour to read and complete an exercise.
Virtual interview - approx. one hour of technical and values-based questions.

Main Responsibilities

As a Senior Business Analyst within Corporate Systems, you'll play a key role in modernising and simplifying the current Systems landscape within HR, Learning and Resource Scheduling technical products and platforms.

The role of the Senior Business Analyst is to work closely with business stakeholders, suppliers and technical delivery teams both internally and externally, to ensure that the BBC's investment and the solutions delivered, provide benefits.

This role will be supporting the transformation of the resource scheduling landscape within the BBC and will be working with key editorial, commercial and technical stakeholders to understand requirements and ultimately deliver a solution that provides benefits for a wide range of users.

• Collaborating with stakeholders to understand business needs and drivers and confirming objectives and priorities.
• Accurately articulating user, business and technical requirements, (both functional and non-functional) to ensure all requirements are valid and traceable, contributing to a business case and solution delivery.
• Collaborate and interact with multi-disciplined teams to ensure there is a clear understanding the change that is being proposed and why.
• Demonstrating strong communication skills to adapt messaging appropriately, ensuring processes, needs, approaches, and outcomes are clearly understood.
• Build and maintain good business relationships with all stakeholders and new contacts, to develop business system and domain knowledge and share across the team.
• Advise on the implementation of strategy and identification of technical options within business areas, using research information to inform and drive business decisions both short and longer term.
• Acquire, document and maintain knowledge of existing business processes and systems to identify areas for potential process improvement.
• Identify business risk and issues; detail business impact creating mitigation plans, include any handover or operational early life support for a smooth transition.
• Work closely with Project and Product Management teams, providing updates and pro-actively seeking to remove task blockers to facilitate business or technical decisions in the BBC's best interest.
• Work with business areas to define business benefits, creating benefits maps and introducing measures to baseline, track and report progress against targets, to measure performance and value.

Are you the right candidate?

Essential skills:
• Degree in Business Management, Enterprise IT, other relevant field or equivalent experience.
• Thorough knowledge of business and data analysis tools and techniques such as requirements engineering, structured analysis and design, process mapping and component business modelling, business process re-engineering.
• Communication skills - both written and spoken - using a variety of methods; the ability to get the message across and relative to the audience.
• Manages professional relationships, listens, encourages discussion and promotes two-way communication.
• Comprehensive knowledge of technical product management and development methodologies, underpinned by strong software design principles.
• Experience of leading and delivering Business Analysis disciplines as a Senior Business Analyst in a technical environment and project lifecycle delivery.
• Ability to simplify complex problems, processes or projects into component parts and to explore them systematically.
• Strong and effective planning and organisational skills; able to juggle competing priorities and take the appropriate course of action.
• Resilient and able to take input and deliver on a task; works on own initiative; can direct others.
• Ability to effectively manage professional relationships and stakeholders at multiple levels of an organisation.

Desirable:
• Entry Certificate in Business (ECBA) Level 1 and/or Certification of Capability in Business Analysis (CCBA) Level 2 or equivalent experience.
• British Computer Society Certified Business Analysis Professional (BCS CBAP) or equivalent formal qualification in business analysis.
• Problem solving, with both tactical and strategic thinking.
• Workshop design and facilitation.
• Commercial focus, proven influencing, negotiation and conflict management skills with the ability to engage at all levels.
• Considerable experience gained within a media or similar multi-national organisation.
• Subject Matter Expert or experience in resource scheduling.

About the BBC

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here.