Senior Business Agility Coach

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About the role

About the Business Agility Team

The Business Agility team's mission is to enable Technology & Online to win together by building adaptable capabilities, demonstrating agility behaviours, implementing effective ways of working, and driving continuous excellence. Consisting of 3 capabilities, Agility Coaching, Product Ops and UX Design & Research Ops, we sit within the Product function in Technology.

The Role - Senior Business Agility Coach

As a Senior Business Agility Coach, you will design and deliver initiatives aimed at creating adaptable capabilities and agility behaviours, implementing effective ways of working and driving continuous excellence. The initiatives will focus on complex problem areas impacting multiple squads or verticals, requiring deep contextual understanding, data analysis, and the ability to implement transformative change while engaging and influencing stakeholders throughout the process. Leveraging your skills and expertise in various Agile & Lean practices, you will help the Business Agility team create and implement a blueprint for Tesco's Agile ways of working.

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That's why at Tesco, we always welcome a conversation about flexible working. So, please talk to the Hiring Manager about how they can support you.

You will be responsible for

• Analyse and understand context (people, process, product) to tailor impactful changes and solutions.
• Identify challenges based on insights, business priorities, and the Business Agility mission and strategy.
• Define optimal solutions using industry best practices and Tesco's context.
• Create and implement change initiatives suited to context and scale of impact.
• Develop and deliver targeted learning experiences based on audience knowledge.
• Facilitate ad-hoc sessions for large groups to promote collaboration and learning.
• Coach leaders on adopting an Agile mindset and practices.
• Establish metrics to assess the effectiveness of Agile practices and initiatives, using data to inform decision-making and adjustments.
• Collaborate with stakeholders to align on initiatives and maximise success.
• Continuously evaluate and adapt Agile practices based on trends and needs.

You will need

Key Skills required

As a practitioner, the skills we are expecting to see:

• Strong understanding of Agile & Lean frameworks and methodologies, both in theory and practice.
• Excellent facilitation, coaching, and mentoring abilities.
• Proven ability to influence and lead change at different organisational levels, knowing when to step in and out.
• Strong problem-solving skills with a collaborative mindset.
• Exceptional communication and interpersonal skills.
• Experience in managing and facilitating organisational change initiatives.
• Ability to address and resolve conflicts constructively.
• Flexibility to adapt Agile practices to suit different contexts.
• Proficiency in using metrics and data to guide decisions and assess performance.
• Experience in designing and delivering training programs for diverse audiences.
• Ability to effectively engage with stakeholders for alignment and support.
• Capacity to mentor and develop future Agile leaders.

Experience required

You'll need to have demonstrated experience of:

• 6+ years of experience in Agile coaching or related roles, with a proven track record of working with multiple teams to solve common challenges.
• Demonstrated experience in leading organisational change initiatives, successfully managing resistance and fostering a culture of continuous improvement.
• Proven ability to use metrics and data to guide decision-making, and drive improvement initiatives.
• Experience in resolving conflicts, facilitating discussions to promote collaboration and problem-solving.
• Familiarity with common tools (e.g., Aha, Jira) and collaboration platforms (e.g., Confluence, Miro).
• Relevant Agile certifications (Certified Scrum Master, ICAgile Agile Coaching, ICAgile Team facilitation, Kanban Foundation).

What's in it for you

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work.

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Private medical insurance.
• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.