Senior Banker- Edinburg Financial Center- Spanish Language Preferred

Senior Banker- Edinburg Financial Center- Spanish Language Preferred

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Edinburg

Time Type: Full time

Posted On: Posted Yesterday

Job Requisition ID: 25003849

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Responsibilities:

• Serve as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients.
• Offer appropriate solutions and connect clients to specialists.
• Deepen client relationships through platform services, supporting clients with self-service or transactional activities.
• Provide exceptional client care and proactively connect with clients through outbound calls.
• Conduct consistent follow-up routines.

Key Responsibilities:

• Partner with teams to provide financial center clients with consumer and small business solutions, services, and strategies.
• Assist, educate, and train clients on conducting simple transactions through self-service technologies.
• Leverage available resources, technologies, and processes to optimize the client experience.
• Adhere to established processes, laws, and guidelines in performing day-to-day activities.
• Manage client interactions by taking the best course of action for the bank and its clients while abiding by all regulatory requirements.

Skills Required:

• Active Listening
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Bilingual – Spanish HIGHLY DESIRED

Minimum Qualifications:

• Experience in financial services and knowledge of financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40

About Us

Bank of America is committed to helping employees through the transition period when they’re displaced as a result of a workforce reduction, realignment, or similar measure.