Senior Assistant Technical Officer, GMS Band B1

Senior Assistant Technical Officer, GMS Band B1

The Sterile Services Departments reprocess reusable surgical devices for internal theatre, wards, and outpatient clinics, we also provide a service to external GP Surgeries and Health Centre's. The department is operational seven days a week and the work we carry out is diverse, interesting and varied. We are a department where there is a lot to learn but we deliver a fascinating essential service with opportunities to develop and progress. We work together as a team to ensure the service provision is delivered on time with a commitment to putting the patients procedures and wellbeing at the centre of what we do.

We are looking for an Senior Assistant Technical Officer for our site at Gloucestershire Royal Hospital. The shift pattern will incorporate 8am to 4pm shifts with late shifts of 1pm to 9pm, working one weekend in four. Some of these hours will attract unsocial hours payments.

Please note this job will attract GMS Terms and Conditions of Service (TCS)

Please see attached TCS for reference

Main duties of the job

Good Communication & Interpersonal Skills

Excellent customer services attributes

Good numeracy and literacy skills

Manage and monitor staff productivity on a day to day basis within all areas of the department

Ensuring that surgical equipment is processed in a timely and efficient manner

Assist with staff training sessions

Use tracking and traceability computer system with regard to 'tray tracking' to ensure traceability of equipment

About us

Gloucestershire Managed Service (GMS) is a subsidiary company owned by Gloucestershire Hospitals NHS Foundation Trust. The Trust is the largest employer in the county and with over 9,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to a NEST Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport and reward and recognition schemes.

Job responsibilities

KEY RESULT AREAS

To attend all Trust mandatory training including:

- Corporate induction

- GHNHSFT mandatory training (to include Infection Control; Safety Awareness; Fire Safety; and Information Governance).

To undertake local induction training within the Sterile Services Department as required and complete competencies relevant to the work area.

To ensure that all working environments within the department are maintained to a high clean standard whilst being tidy and safe at all times.

Assist with staff training sessions in order to progress colleagues through all the required skill levels and develop a good understanding of decontamination practices.

To use the tracking and traceability computer system with regard to tray tracking and sterilization in order to ensure that full traceability of equipment takes place.

Responsible for the prompt reporting of any breakdowns and to set in place any remedial action as appropriate; all serious incidents to be reported to the manager.

To ensure that customer complaints and in-process/end product non-conformance incidents are recorded and reported to the Sterile Services Manager.

To deliver a high standard of customer service, communicating effectively with all levels of staff across departments (including all internal and external customers).

Person Specification

Qualifications

• Maths C and above
• English C and above
• Good General Education
• Knowledge of Sterilisation/disinfection technology and theatre protocols
• Computer literacy with good keyboard skills with the ability to use Microsoft Word and e-mail

Experience

• Appropriate experience as a Technician within a Sterile Services environment
• Demonstrate performance and capability in leadership and organisational skills
• To manage and monitor staff productivity on a day to day basis in a busy production facility with tight deadlines
• Previous experience of working with a Quality Management system
• Previous supervisory experience within a Sterile Services environment

Knowledge/ Skills

• Proven record of dexterity
• Demonstrate performance and capability in leadership and organisational skills
• Demonstrate a customer focused approach through liaison with service users
• Demonstrate excellent organisational skills with the ability to manager a range of tasks and issues
• Proactively participate in continuing professional development in the role of SATO

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.