Senior Administrator- Medical Secretary

Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV); Middlesbrough; On-site; GBP 26,000 - 30,000; Full time

Job description

Job Summary

We are looking for a self-motivated and experienced individual who would welcome the opportunity to work within the Adult Mental Health Services in Middlesbrough.

The primary role is to provide a full Medical Secretarial Service to the team's Consultant Psychiatrist and the Medical Staff across the service. In addition, you will provide senior administration duties to the members of the Admin Team, while working together to maintain standard systems and processes.

This is an exciting opportunity to work within this very proactive friendly team by working collaboratively and contributing to the Multi-Disciplinary Team to support continual improvement and developments.

Main duties of the job

You will be required to support and maintain standard systems and processes set out by the Trust and locally. The successful candidate will need to have very good IT and organisational skills. The ability to prioritise workload, work under pressure to meet deadlines, and demonstrate a flexible, motivated attitude to work will also be essential. Very good interpersonal and communication skills at all levels are required.

Previous Medical Secretarial/Clinical Secretarial/Personal Assistant experience is essential. A minute-taking qualification or experience would be desirable. It is expected that applicants can evidence a good standard of general education and sound IT knowledge and experience, with competency in all Microsoft Office Applications being essential. Applicants should hold BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale.

About Us

The Admin Team consists of a Medical Secretary/Admin staff. There are strong working links between these posts and the wider clinical team.

The Middlesbrough Community Adult Mental Health Service provides a comprehensive service to adults, offering ongoing assessment, treatment, and intervention. We work in partnership with our patients, communities, and partners to help the patient feel safe, understood, and cared for.

Date posted

03 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

10 months

Working pattern

Full-time

Reference number

346-TSA-046-25

Job locations

Parkside CMHRC

Park Road North

Middlesbrough

TS1 3LF

Job Description

Responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis. In the event that permanent funding is secured for this post, the successful applicant will be confirmed in post on a permanent basis.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Qualifications Essential

• BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale.
• IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9).

Experience Essential

• Implementing and maintaining systems and processes within an administration team.
• Leading, supervising, and training staff on administrative processes in a positive manner to facilitate delivery of an effective service.
• Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information.
• Co-ordinating meetings and associated duties.
• Extracting data and report preparation.
• Participation in service and quality improvement initiatives.
• Advanced typing skills and inputting data accurately and efficiently.

Knowledge Essential

• Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines.
• A sound understanding of quality improvement initiatives.
• Organising and completing demands and workloads meeting deadlines using delegation where necessary.
• Problem solving for an area of work or developing alternative or additional procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Parkside CMHRC

Park Road North

Middlesbrough

TS1 3LF

Employer's website

https://www.tewv.nhs.uk/