Senior Account Managers- Apprenticeships- IT and Digital Skills

Senior Account Manager – Apprenticeships- IT and Digital Skills

Dept: IT Apprenticeships
Contract: Hybrid
Office: London
Hours / Days in Office: 37.5 hours per week / 2 days per week in the office
Salary: £36k-£45k
OTE: +£20k-£25k

About The Company
This Training Provider is committed to transforming careers and businesses through high-quality training, apprenticeships, and professional development. As part of our group, we work to deliver a complete training solution, supporting individuals and organisations across the UK. With over 20 years of experience, they are a multi-award-winning national provider, specialising in IT and Digital apprenticeships, recruitment, and training. Since expanding our reach, they now support over 12,000 learners per year. Their mission is to drive long-term career development, bridge the digital skills gap, and create lasting social impact by putting people at the heart of everything they do. The brand is reflected in our 91% employer satisfaction rating, a 4.8 Trustpilot score, and national awards such as FE Week Digital Apprenticeship Provider of the Year and CompTIA Apprenticeship Partner of the Year. They also deliver professional qualifications and apprenticeships across the UK. Renowned for high achievement rates, specialist expertise, and an innovative approach to learning, they are committed to accessible, high-quality training that supports career progression and strengthens businesses. Together, they provide a 360-degree training solution, equipping learners with the skills they need to thrive and empowering businesses to build future-ready workforces.

Position Overview
Their Account Managers in the Apprenticeship Team drive client relationships, activity, and fee generation via apprenticeship (100%) starts. Supported by their marketing and apprenticeship resourcing functions, you will manage the start-to-end recruitment & sales process, creating new business opportunities and managing existing client relationships. Some of your tasks will include intelligent marketing, face-to-face meetings, and business development telephone calling. You will always promote our range of products and services, ensuring you find the right answers and create sustainable business opportunities for our clients – not selling a solution that doesn’t fit.

Role Responsibilities:

1. Achieve set activity & billing targets while delivering on agreed objectives.
2. Generate success from sales calls.
3. Manage client relationships to the highest standard.
4. Effectively cross-sell all aspects of our training and apprenticeship offerings.
5. Be a brand champion.
6. Evaluate and manage performance levels in line with company expectations.
7. Ensure all processes and compliance procedures are followed.
8. Deliver sales training.
9. Manage new business tenders and pitches.
10. Support Senior Management with agreed duties (SAM+).
11. Maintain all relevant management information on our CRM – quality data makes us successful.

Candidate Requirements

1. High levels of Pace, Passion & Persuasion – key qualities in all their hires!
2. Demonstrate the behaviours & skills required in line with our People Framework.
3. Extensive knowledge of Apprenticeships, Skills Bootcamps, ideally within the IT and Digital Skills Sector.
4. A proven track record in exceeding Sales Targets, driven by learner outcomes.
5. Solutions-orientated, commercially astute, and always seeking to improve ability.
6. Excellent interpersonal, verbal, and written communication skills.
7. Ability to deal with various types of clients professionally.
8. Desire to learn and execute detailed operational plans.
9. Help integrate new starters into the business.
10. Take initiative and operate with minimal instruction.
11. Ability to influence others for the benefit of the business.

We are looking for 3 Senior Account Managers to contribute towards this organisation's growth ambitions. For more information please contact Simon Atkins on 0191 3000513 or 07894 752230.