Senior Account Director-Retail-Fashion and beauty- Up to 70k

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Senior Account Director - Retail - Fashion and Beauty - Up to 70k, London

Client: Creativehood

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 13.04.2025

Expiry Date: 28.05.2025

Job Description:

The role of Senior Account Director is to join their ever-expanding team to work on three large high-end luxury and retail brands.

As an Account Director at this agency, you will play an integral part by representing the company through faultless account management and client services.

Working as a team leader for Account Managers, you will be responsible for ensuring major clients receive the best service for all projects.

You will lead the day-to-day tasks of assigned client’s business, whilst looking ahead to plan resource and identify opportunities for future growth and where to add value.

You will have the ability to evaluate and adapt to changing situations and be agile with responses, with the ability to have difficult conversations without escalation and with constant levels of professionalism.

The role will see you work within the creative project management team and forge a relationship with your peers, ensuring you all work together to enable thorough understanding of procedures and processes.

Duties and Responsibilities of Senior Account Director:

1. Managing account P&L across projects that are being run by the whole team.
2. Production of Cost Estimates and POs for clients and suppliers.
3. Regular email communication to clients, ensuring they are kept informed at all times throughout the project.
4. Monitoring performance of team members and running regular reviews for their development.
5. Development of the team helping them to grow, learn, and improve.
6. Overseeing processes within the team and evaluating ways of working.
7. Client relationship development, developing strong ties with key client stakeholders in the accounts that you direct and ensure that the agency is delivering against their goals and objectives.
8. Production of client presentation documents throughout various stages of the projects and ability to present these to clients in person or via video call.
9. Attending installations for large scale projects, both in the UK, Europe, and ROW.
10. Acting as Site Project Manager when on site, representing the company at all times and ensuring Health & Safety procedures are being followed and being on hand to ensure all is going to plan.
11. Preparing neat, thorough, and clear presentations for the client.

As Senior Account Director:

1. Experienced within retail and luxury brands, working on retail design, installation, and innovation.
2. Have significant client-facing experience with the ability to constantly engage with clients and suppliers, being extremely personable throughout.
3. Have proven record of successfully leading profitable projects with high-profile clients.
4. A strong proven ability to grow and expand both new and existing business.
5. Engaging and nurturing managerial skills and be a confident team leader.
6. Ideally have design and build knowledge, understanding of materials and technical drawings.
7. Have a passion for branding and retail environments with an understanding of the.
8. Be creatively minded, being a person who loves to bring ideas to the table, showing willingness to input and add value wherever possible.

At Creativehood everyone is welcome. We are committed to inclusion across race, gender, disability, identity, religion, and experience and are proud to work on behalf of clients who share in our belief that uniqueness is powerful and welcome in their place of work.