Senior Account Director, Experiential

Who We Are:

160over90 is a full-service cultural marketing agency. An integrated part of the Endeavor network, which includes entertainment agency WME and sports, fashion and events leader IMG, 160over90’s cultural insight, access and influence helps brands stay connected to what their consumers care about most. With offices in seven countries around the world, 160over90’s expertise spans experiential, creative, public relations, digital, social, impact, influence, higher education and more. We represent culture. (B)ring (You)rs. At 160over90, we invite you to be the most authentic version of yourself. No matter where you come from or what you look like, you can be your full self here. Our work reaches diverse communities around the globe. So, it's important to us that our team reflects the full spectrum of voices, values, and perspectives of the audiences we’re looking to reach through our work. Just as we’re obsessed with our clients, their businesses, and the work we do, we’re even more obsessed with the team bringing it to life. Each day we are actively investing to ensure our people feel seen, heard, and appreciated. No matter where they are, who they are, and what they believe in, 160over90 is the throughline to infuse a culture rooted in acceptance and belonging.

The Senior Account Director will be responsible for ensuring that clients continually receive superior service, thinking and quality from our company and that strategy, planning, programs, tactics, budgets, schedules, creative, documentation and account profitability stay on track. The Senior Account Director will be a capable manager with team building skills and mentoring abilities. The Senior Account Director bears responsibility for the assigned account’s growth, profitability and the development of the account team.

The ideal candidate must have extensive experiential marketing experience, internal team management experience, client service communication and be able to prioritize workloads. Our desired candidate is a trusted and highly collaborative thought leader that can work cross-functionally in a large network organization with a variety of people and work styles. This position reports to Vice President, Client Service.

JOB RESPONSIBILITIES:

Account Management

• Build and strengthen executive level client relationships through leadership, relationship building and strategic program development.
• Manage activity within client teams.
• Strategic ability to conceive, develop and implement programs that build client brand and provide a foundation to drive client business growth.
• Deliver measurable results to the client and provide post-event reporting and ROI analysis.
• Manage internal and external staff on execution and delivery of programs.
• Ensure financial management of the account meets agency standards.
• Ensure your team’s project briefs are received from clients that clearly deliver timing, expectations and budgets.
• Provide ongoing performance feedback and empower team members in their job responsibilities, including opportunities for training and development needs.
• Position yourself as a leader within the team and company to help lead growth and development of organization.

Business Engagement

• Develop appropriate communication to clients, project managers or other pertinent individuals on as needed basis.
• Expand assigned business through identification of emerging opportunities and securing of incremental revenue and/or acquisition of new business.
• Responsible for developing and managing scopes of work with clients.
• Lead development of client proposals/deck presentations.
• Apply best practices and learnings from previous projects to elevate performance level.
• Create accountability practices within company.
• Consistently provide added-value ideas across clients and programs, empowering your team to do the same.
• Ensure the group follows company processes, but also allow for refinement depending on business needs.

Finance Management

• Manage revenue and forecast projections across assigned clients and empower team members to learn the process.
• Manage resources to ensure project efficiencies, appropriate staff allocation and client profitability.
• Work with Leadership for overall staffing/resource allocation.
• Manage client billing and financial status reports to Sr Leadership.

Strategic Thought Leadership

• Work with VP to guide upfront planning process across assigned clients.
• Partner with strategic planning and creative teams across all work.
• Work with Leadership to develop measurement criteria for all projects, holding appropriate team accountable for results.

And All Along the Way

• Always conduct oneself in a professional manner, focused on the success of the team and agency.
• As a manager and rising agency leader, a clear and consistent management style will ultimately help your team across all levels.
• Maintain control and steer all conversations toward successful resolution of issues.
• Work with VP and counterparts to help mentor team members cross-functionally, as you have visibility to the wider agency group.

SKILLS & QUALIFICATIONS:

• 12+ years marketing, client service, team management and agency experience.
• Bachelor’s degree in marketing and/or equivalent experience in related-field.
• Motivational leadership, inspiring team to deliver top performance against assigned business.
• Excellent interpersonal skills - experience in client management is a necessity.
• Ability to develop and sustain strong working relationships with multiple national and local clients.
• Proficiency in project management and proven track record of delivering projects on time and within budget.
• Proven experience and ability to effectively present marketing campaign concepts and ideas to an audience.
• Strong planning and organizational skills to effectively manage numerous programs and resources simultaneously.
• Sound decision-making and problem-solving skills based in agency, client and industry knowledge.
• A thoroughly developed knowledge of our industry, products and services, as well as those of our competitors and clients.
• Experience working with large consumer brands.
• Willing and able to work nonstandard work hours, weekends and travel as required.
• Must have professional appearance and persona with a strong work ethic and a positive, can-do attitude.
• Microsoft Office proficient (Word, Excel, PowerPoint, Outlook, Teams).

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices. Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.