SEND Family Help Worker

We Manage Jobs(WMJobs); Wolverhampton; On-site; GBP 35,000 - 40,000; Full time

Job description

SEND Family Help Worker

Salary - £35,235 - 39,513 (Grade 6)

Hours - 37 hours per week

Contact type - Fixed Term contract / secondment opportunity until 31 March 2026

Location – City Wide Family Hubs

Following the news that the City of Wolverhampton Council has become a pathfinder to support the delivery of the Families First for Children Programme (FFCP), we are seeking to recruit full time SEND Family Help Workers who will specialise in special educational needs and disabilities (SEND).

This is a fantastic opportunity if you have experience of SEND and you want to make a real difference. We need people like you to help us deliver excellent support to the children and families in our city.

What is the role?

You will:

• Work directly with children, young people and their families in order to promote, strengthen and develop the potential of parents/carers and their children in order to prevent children suffering significant harm and/or becoming looked after.
• Undertake or contribute to multi-agency assessments/Family Help Plans of children and families in need of help and support.
• Adopt a preventative approach to supporting children, young people and their families.
• Manage a caseload of children/young people and group work, adopting a flexible and creative approach.

What you’ll need:

• NVQ level 3 or equivalent e.g. in Education, Health or Social Care, Community Development e.g. CACHE (NNEB), BTEC National Diploma in Nursery Nursing, RGN or Diploma in Youth & Community Work.
• The achievement of English and Maths or equivalent to level 2 of the National Qualification Framework.
• You will have significant post qualifying experience in a relevant field e.g. Education, Social Care, Early Years. This experience will include supporting children and families in groups and individually within frameworks; experience of community development work; conducting assessments of need, in relation to children and families; experience of working in a diverse community.

For your valued contribution we offer:

• Fantastic learning and development offer including access to Research in Practice.
• Vibrant and active employee networks including four staff equality forums (Race Religion and Belief; Disability and Age; Gender Maternity and Paternity and LGBT+).
• Access to an external and independent confidential reporting service for employee concerns to be raised (“Safe Place”).
• Commitment to eliminating discrimination and supporting employee wellbeing to ensure a good work/life balance, including a strong employee assistance scheme and wellbeing offer.

Please note, internal candidates should have sought agreement from their line manager before applying.

This post is subject to a satisfactory DBS (Disclosure and Barring Service) check.

For more information on these posts, please contact: [e-mail] / [e-mail]

Interviews and written exercise will take place on week commencing 12th May 2025.

Children and Young People’s Panel will take place on Saturday 17th May 2025.

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work-life balance. Roles with a fixed work style work in a fixed permanent council location. Roles with a field work style are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible work style have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the work style assigned to the role you are applying for.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect.

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure.

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more.

Attached documents
Job Description and Person Specification