Security Supervisor - Birmingham

Ward Talent Team; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job description

Do you have previous Security Supervisor experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? If this sounds like you...

…Apply now!

We are seeking a highly motivated and experienced Security Supervisor to join our dynamic team based at One Centenary Way, Birmingham. The successful candidate will be responsible for overseeing the day-to-day operations of our security personnel, ensuring the safety and security of employees, visitors, and assets alongside managing a team. This role requires strong leadership, excellent communication, and the ability to handle challenging situations effectively.

Position: Security Supervisor

Pay rate: £15.50 per hour

Shift Pattern: Monday to Friday

Location: One Centenary Way, Birmingham

Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Progression, training, and development opportunities

Must have:

• Valid SIA licence
• Proven work experience as a Security Supervisor - min 1 year
• Robust leadership and supervision skills, adept at inspiring and efficiently managing teams.
• Excellent customer service and communication skills
• Ability to deliver succinct and clear verbal and written reports where necessary.
• Maintain a high standard of personal presentation.
• Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability.
• Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions.
• IT literate- Ability to operate detecting systems and emergency equipment

Duties:

• Supervise daily security team operations, ensuring efficient task completion and supporting our existing staff
• Report any issues to the duty manager
• Always conduct yourself in a professional manner
• Provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
• Provide a point of contact and information centre to staff and visitors.
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks
• Excellent communication skills to all levels – verbally, written, phone and by security radios
• A positive attitude to dealing with people and taking on challenges
• Provide effective leadership to the on-site security team
• Provide training to the on-site security team in line with company policy
• Keep accurate records and ensure site paperwork is up to date.
• Ensure the site is manned as per site requirements at all times.
• Ensure the security team are following instructions in line with company policy and client instructions.
• Provide the security measures necessary for the safeguarding of the property and people on site.
• Protect the premises from possible unauthorised entry by use of force or illegal instruments whereby a loss of goods may result in subsequent damage to the client's business.
• Ensure effective security of the assigned patrol locations against damage by fire, water, theft, or vandalism.
• Detect, where possible, those responsible for losses or malicious damage to the client's property.
• Ensure that all persons wishing to enter the premises are fully identified as being Staff, contractors or visitors of the client, or staff, contractors and visitors of tenants.
• Ensure that all reasonable instructions the client issues are implicitly and swiftly carried out.
• Provide a robust and efficient emergency response system to any emergency on site.

Responsibilities:

• Leading and supporting our existing staff
• Write reports, assignments instruction and/or site processes
• Be confident in the training of other security personnel
• Communicate well with management and clients
• Carry out regular foot patrols of the landlord’s demise
• Complete and record welfare checks
• Report faults, potential hazards and near misses
• Access control and key issuing
• Reception Duties (as and when necessary)
• Respond to alarms and emergencies
• Meet and greet staff, visitors and contractors to the premises

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”

Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.