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Security Service Engineer - Nottingham/ Lincolnshire/ Sheffield

Complete Security Recruitment

East Midlands

On-site

GBP 25,000 - 45,000

Full time

8 days ago

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Job summary

An established industry player is seeking a dedicated Fire and Security Service Engineer to join their team. This role focuses on maintaining security systems and delivering exceptional customer service, ensuring that all client needs are met with professionalism and efficiency. You will have the opportunity to work with various security technologies and systems, enhancing your skills while contributing to a supportive team environment. With a commitment to training and progression, this position offers a chance to grow in your career while enjoying attractive perks such as door-to-door travel and generous holiday allowances. If you have a passion for security and customer service, this role is perfect for you.

Benefits

Door to door travel
25 Days Holiday + Bank Holidays
Annual pay rise
Private use of company vehicle
Overtime readily available

Qualifications

  • Technical background in electrical/electronic industry is essential.
  • Good knowledge of Security Systems and customer service experience preferred.

Responsibilities

  • Maintain security systems and respond to service calls in assigned area.
  • Plan routine and reactive visits while communicating effectively with customers.
  • Attend training sessions and identify personal development needs.

Skills

Customer Service
Organizational Skills
Technical Background in Electrical/Electronic Industry
Knowledge of Security Systems

Tools

Galaxy
Texecom
Aritech
Hikvision
Axis
Paxton
BPT
ACT

Job description

Complete Security Recruitment are recruiting for a Fire and Security Service Engineer in Nottingham or Sheffield. The successful Engineer will contribute to the team and will strive to deliver world class customer service and will be rewarded for doing so.

Perks:

  • Door to door travel
  • 25 Days Holiday + Bank Holidays
  • Annual pay rise
  • Private use of company vehicle
  • Overtime readily available

Responsibilities:
  • Maintain Security Systems in your assigned area.
  • Respond to service calls on all types of Security systems in line with current standards and customer requirements.
  • Plan and respond to routine and reactive call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from the Stores team.
  • Attend training sessions as and when required.
  • Attend Engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.
  • Systems used are:
  • Intruder: Galaxy, Texecom, Aritech
  • CCTV: Hikvision, Axis, and generic Analogue Systems.
  • Access Control: Paxton, BPT, ACT
Experience and Certifications Required:
  • Technical background in the electrical/electronic industry.
  • Good all-round knowledge of Security Systems.
  • Experience of front-line customer contact preferred.
  • Excellent organisational skills.
  • Professional and presentable at all times.
  • Be able to deliver exceptional customer service.
  • ACE Attitude, Commitment & Effort key to progression.

This is an opportunity to join a company that is dedicated to the training and progression of their team.

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