Security Service Engineer - HSS

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Security Service Engineer - HSS, Milton Keynes

Client:

SECOM PLC

Location:

Milton Keynes, United Kingdom

EU work permit required:

Yes

Job Reference:

9df80f083abf

Job Views:

2

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

We are currently seeking a HSS Security Service Engineer to work from our busy Hainault Office. Reporting directly to the Regional Operations Manager, the role will entail the service and maintenance of Security Systems, access IP CCTV and VMS Platforms, working for our prestigious Financial and Government customers.

The Role

1. Attend and undertake servicing of security systems, access, IP CCTV and VMS Platforms.
2. Attend sites and undertake reactive fault-finding visits and maintenance of installed products.
3. Understand specifications, drawings and design standards to ensure the systems are installed, serviced and maintained to the clients brief and standard.
4. Solution finding and problem-solving mentality and methodology.
5. Meet deadlines including predefined target times, first fix dates and PMV dates.
6. Communicate clearly and concisely with the service team and management regarding customer issues or site problems.
7. Awareness of Health & Safety.
8. Carry out all paperwork and electronic reporting to the service team promptly.
9. Always present a professional appearance.
10. Active team member of on call service rota.
11. Commercial awareness to ensure the job is delivered within the timescale allocated.

The Candidate

1. Previous industry experience is essential.
2. Good timekeeping.
3. Customer orientated.
4. Ability to work on their own initiative and as part of a team.
5. Dynamic, forward thinking and ambitious.
6. Effective verbal and written skills.
7. Full UK Driving Licence.

Requirements:

1. Experience in servicing of security alarm systems, CCTV and Access.
2. PMV delivery of inspections.
3. Hold current qualifications or have relevant experience in security alarm systems.
4. Knowledge of Galaxy Intruder, IP CCTV & Access Control systems.
5. Pacom equipment knowledge would be advantageous.
6. Understanding of service delivery and current standards.

Benefits:

1. Supplemental pay – signing bonus.
2. Aviva health scheme which includes access to Digital GP.
3. Discounts on health assessments via Nuffield Health.
4. Life cover.
5. Employee discount on security for your home.
6. Employee Discount Scheme, which is applicable to over 900 of the UK’s top retailers, including travel, groceries, gym memberships, utilities and more.
7. Company property e.g., laptop, phone & plant (drills etc.).