Security Officer

Key Information:

• Industry: Distribution
• Site Address: The Range, Creeting St Peter, Stowmarket, IP14 5BP
• Title: Relief Security Officer
• Pay Rate: £12.00
• Pattern 1: Relief Officer for a team of 9 Core Officers
• Numbers Required: 1

Essential requirements for the role:

• SIA Licence (DS/SG or CP)
• First Aid Certification
• Customer Service experience
• Being able to commute to and from site without issue

Desirable for the role:

• Prior Security roles in Logistics or Distribution or a very similar role

Role Scope:

Consortio Security are looking to recruit 1 competent Relief Security Officer to join our successful team at a Logistics and Distribution site in Stowmarket, supporting a team of 9 Core Officers. The successful candidate will have first refusal on all holidays, illness, and compassionate shifts as well as any ad-hoc shifts that are assigned to us.

The successful candidate should be confident in undertaking separate roles and responsibilities as part of a team or by themselves.

To be considered for this role you must hold an active SIA License be it Close Protection, Door Supervisor or Security Guard. You must have an in date First Aid Qualification and have high levels of Customer Service skills as the role involves working with employees, client employees and site contractors. Preferably you will also have previous Logistical or Distribution experience.

If you have a can-do attitude and a will to succeed you will be successful in the recruitment process and the subsequent role. If you lack people skills or struggle to communicate, please do not apply for this role.

This role would suit someone who is flexible, able to think on their feet, who is able to constantly prioritise tasks ensuring that the most critical issues are dealt with first and foremost. You must be happy to be busy and pro-active whilst at work, anyone who wants a role where they are sat down for long periods of time should NOT apply. Anyone applying must be comfortable with adhering to personal boundaries at all times, poor behaviour will not be tolerated.

A telephone vetting and screening interview process will take place and any unsuitable candidates will not be put forward for a face-to-face interview with the Regional Operations Manager.

All site training will be provided prior to deployment.

Job Description:

Purpose of the role: To provide an efficient and professional security service to Consortio Security’s clients as specified, demonstrating the highest levels of professionalism, customer service and integrity. The successful candidate will form part of a two person team controlling the access and egress to the site, monitoring CCTV and conducting vehicle searches as required.

Main Duties:

• Control all access and egress, utilising the equipment and systems provided
• Ensure all visitors to site are cleared through our National Control Centre (NCC) prior to allowing access
• Ensure clients’ staff, property and other assets are always secure
• Site Health and Safety and building well-being checks must be carried out as directed by your Regional Operations Manager
• Answer all enquiries courteously and professionally
• Accurately operate designated alarm systems
• Monitor CCTV footage for protection of property and assets
• Complete the daily log, noting all appropriate activity
• Produce accurate reports as and when needed
• Conduct sufficient internal and external patrols to ensure security of all zones utilizing technical capabilities
• Ensure all procedures, site / Assignment Instructions and protocols are always followed; being particularly diligent when in an emergency
• Always maintain tidy and clean work areas
• Thorough cleaning handover of all areas prior to handover from shift to shift
• Ensuring personal boundaries are always adhered to making sure that the line is never crossed
• Always book on and off your shift utilising the site mobile phone
• Be an effective ambassador for Consortio, always smart and diligent with elevated levels of integrity

The above duties are subject to additional duties as per the site’s Assignment Instructions; however, if there is a conflict of duties, the Assignment Instructions will prevail.

Essential Requirements:

• A current SIA Licence – Carried on your person at all times whilst on duty
• Smart appearance, following the Consortio uniform requirements to the letter
• Good verbal communication skills, pleasant manner, approachable, clearly spoken
• Shows excellent customer care skills
• Always shows courtesy and respect for people in all situations
• Possesses computer literacy of at least a basic level
• Demonstrates basic numeracy and literacy skills for following instructions and preparing reports
• Demonstrates good observation skills and an attention to detail
• Remains calm and professional under pressure
• Always punctual and reliable
• Demonstrates a flexible attitude to changing working hours and patterns
• Must demonstrate understanding of Health & Safety requirements when handling and using machinery and use appropriate Personal Protective Equipment
• Supports the team, always giving assistance.

Shift Patterns Available:

The successful candidate will have first refusal on all holidays, illness, and compassionate shifts as well as any ad-hoc shifts that are assigned to us.

Start Date:

The role will begin once a thorough recruitment and on-boarding process has been completed.

BENEFITS:

• Pay As You Earn Salary: Our PAYE app allows you to manage your salary as you earn it through the month, giving you the freedom to draw down as needed.
• Holidays: 5.6 weeks of paid leave inclusive of bank holidays.
• Employee Excellence Awards: When an employee of ours performs an exceptional feat of bravery, service, or competence, we are eager to recognise their dedication in our newsletter and provide a deserving reward. This happens not just once a year, but every single month at Consortio Security.
• Employee Referral Scheme: Anyone referring a friend or family member to any of our available roles receives a £50 Amazon Voucher on them joining us and another £50 once they pass their 6-month probation period.
• Employee New Work Bonus: Should any of our employees provide us with the details of a potential new client and the lead results in us winning new work the employee will be paid £250 into their next monthly salary.
• VDU eyecare vouchers at Specsavers: Included is a full eye test, £49 off glasses or discounts for more expensive glasses if preferred.
• Personal Development Opportunities: Personal development is just as important as your career development during your time with us. Continuous development is available to all at Consortio Security with our on and off-job training programmes, upskilling via our eLearning platform and our appraisal process to develop the key targets and goals to progress your career.
• Charitable Giving and Community: As we work extensively within the student accommodation sector, the issue of student mental health is close to our heart. Each year, we donate a portion of our income to the charity Student Minds, who do important work increasing awareness and support for the mental health of our student community.

Job Types: Full-time, Permanent

Pay: £12.00 per hour

Expected hours: 24 – 60 per week

Benefits:

• Company pension
• Free parking
• On-site parking
• Referral programme

Schedule:

• 12 hour shift
• Holidays
• Overtime
• Weekend availability

Application question(s):

• If successful how do you intend to commute to work?

Experience:

• Customer service: 1 year (required)

Language:

• English (required)

Licence/Certification:

• First Aid Certification (required)
• SIA (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: Stow001