Security Officer

Security Officer - Manchester

Shift patterns: 4on, 4off days and nights available

Location: Manchester

Salary: £11.75 per hour

Benefits:

• Pension
• Healthcare Cash plan
• Life Assurance
• Employee Recognition Scheme
• Employee Discount Platform
• Paid uniform
• Paid SIA renewal
• Wagestream – Get instant access to your wages through our financial wellbeing tool.

Key Purpose of the Job

The primary purpose of the Security Officer is to support the contract, protect client’s premises, assets, and personnel by maintaining a safe and secure environment in accordance with the Assignment instructions. This may involve monitoring and controlling access, conducting regular patrols, and responding promptly to security incidents or emergencies, whilst always maintaining a quality service.

Key Job Responsibilities

Customer Care

• Greet and assist visitors, ensuring they feel welcome and are directed to the appropriate area.
• Be receptive to the client’s concerns and complaints and take a personal interest in resolving any issues.
• Always provide a high level of customer service, addressing inquiries and concerns professionally and courteously.
• Build and maintain positive relationships with staff, visitors, and contractors.
• Work to the assignment instructions ensuring that all activity is accurately recorded on the correct documents.

Work Performance and Quality Work

• Comply with and report on all Health and Safety issues in accordance with company guidelines.
• Conduct regular patrols of the premises, both internally and externally, to identify and mitigate security risks.
• Monitor surveillance equipment and review footage as necessary.
• Make the required check calls and booking on/off calls.
• Control access to the premises, ensuring only authorised personnel are allowed entry.
• Respond promptly and effectively to alarms and incidents.
• Maintain accurate and detailed records of daily activities, incidents, and irregularities.
• Collaborate with emergency services when required.
• Ability to communicate clearly and effectively with a diverse range of people.

Quality

• Ensure that equipment issued to the contract is maintained and used in accordance with the manufacturer’s requirements.
• Be correctly dressed in full uniform, as required by the client.
• Set and maintain the highest personal and professional standards as an employee of Kings Security.

Essential requirements for the job

• SIA Licence or valid SIA training certificates
• Excellent Written and Verbal Communications Skills
• Flexibility, willingness to work various shift patterns in line with operational needs
• Ability to stay calm and composed under pressure, especially during emergencies.

Desirable requirements for the job

• Prior experience in a similar role is advantageous.
• Basic understanding of security protocols and procedures.
• Familiarity with the use of surveillance systems and other security equipment.
• Previous experience in the security industry.

Job Types: Full-time, Permanent

Pay: £11.75 per hour

Schedule:

• Day shift
• Night shift
• Weekend availability

Application question(s):

• Please let us know below if you are applying for Day shifts or Night shifts.

Experience:

• Security: 1 year (preferred)

Licence/Certification:

• SIA licence (required)

Work Location: In person