Security Officer

JOB TITLE: Security Officer

LOCATION: Corn Exchange, Manchester M4 3TR

SHIFT PATTERN: Wednesday to Sunday, 40 hours per week

PAY RATE: £11.56 per hour

ROLE OVERVIEW AND PURPOSE

The Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the Security Team and should always act with professionalism. A can-do attitude is essential in this highly influential role.

Main Duties & Responsibilities:

• Be an ambassador of the site delivering first class guest focused service each time.
• Work as a team player in meeting guest needs and actively contribute to the efforts of all departments.
• Carry out regular patrols of the centre as detailed in the site assignment Instructions, being always proactive.
• Continuously look for opportunities to be of assistance to visitors at the centre, proactively helping wherever opportunities arise.
• Ensure all incidents are managed in accordance with site policies and procedures.
• Liaise with site control room, proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.
• Understand human behaviour, monitor and surveil suspect individuals, logging and reporting incidents in line with site/company policies.
• Maintain vigilance and highlight/manage unauthorized access by banned individuals.
• Ensure radio procedures are always adhered to.
• Liaise closely with the Environmental Services team, delivering one service and highlighting opportunities in working as one team.

Essential Requirements:

• Excellent organizational skills with the ability to balance competing priorities and workloads.
• Good written and verbal communication skills.
• Confidence in the workplace.
• Able to remain calm under pressure.
• Adaptable and flexible in approach to work required.
• Excellent observational skills.

Qualifications:

• Must meet all requirements to receive required SIA badges (if applicable), including successful completion of a background check and 5-year work history. Training will be provided if required.
• For our security officer roles, we require a Door Supervisor or Security Guard badge. We offer upskilling and additional training.

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
• Mental Health support and Life Event Counseling.
• Get Fit Programme.
• Financial and legal support.
• Cycle to work scheme.
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers.
• Life: Search for resources and tools on topics ranging from family and life to health, money and work.
• Support: Online chat or telephone service for urgent support in a crisis.

For more information about ABM’s benefits, visit our careers page.

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service iconic sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.