Security Officer

ABM UK; Leeds; On-site; Full time

Job description

JOB TITLE: Security Officer

LOCATION: The Springs, Leeds LS15 8GH

CONTRACT: Permanent

HOURS: 48 hours – a mix of days & nights

SHIFT PATTERN: 4 on and 4 off

PAY RATE: £12.62 per hour (From Apr 1st 2025)

OVERVIEW OF JOB DESCRIPTION

• As a uniformed customer Security Ambassador here at The Springs retail & Leisure park - Leeds you will be the public face of the Security Team and site estate management.
• You will always act with professionalism, integrity and honesty.
• You will have a can-do attitude in this highly influential role.
• This is a very proactive visible role that requires excellent customer service skills.

Main Duties & Responsibilities:

• The Protection of life, protection of property and premises, prevention of loss and waste and the prevention and deterring of crime.
• To assist Centre Management in complying with Security related disciplines and procedures.
• To be vigilant regarding Health & Safety practices and to report any known breach of the Companies Health & Safety Policy to the Centre Management.
• To be the first point of contact for customers and visitors to the Centre in a polite, interactive and professional manner.
• To be an ambassador of the site delivering first class visitor focused service each time.
• To work as a team player in meeting visitor needs and actively contributing to the efforts of all departments.
• To continuously look for opportunities to be of assistance to visitors at the retail / leisure park, proactively helping wherever opportunities arise.
• To have an inquisitive mindset, questioning when unusual events occur.

Minimum Requirements:

• SIA Door supervisor licence (Essential)
• SIA CCTV licence (Essential)
• To comply with British standards for working within the security industry you must satisfy a 5 year vetting process that requires a continuous history for a full 5 year period.
• This is a full time role that requires the right to work in the UK with no visa restrictions.

Previous experience:

We will consider applications for those without a current SIA licence if you can demonstrate that you have extensive evidence of working in a customer focused / facing role.

The Customer Ambassador role is a very customer facing, customer focused role requiring a proactive person who is friendly, approachable and a good communicator. You will exceed expectations of others.

It is essential that you have current or previous experience in a full time security role in the retail / leisure industry in the UK.

You must exceed with good oral and written communication skills and capable at communication in person, by telephone or two- way radio system. (Essential)

Competent at written reports and in the use of computer software packages including Microsoft word and excel.

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.