Security - Head Of Technology

Main Responsibilities:

1. Managing Product Development, ensuring all projects are managed and that project timelines are adhered to.
2. Ensure new products meet client expectations and that products are tested prior to release.
3. Liaise with internal & external stakeholders to ensure that expectations are managed and met.
4. Review departmental and divisional KPIs and ensure that all areas of the department are working in line with expectations.
5. Manage the coordination team and ensure that all deliveries and collections are scheduled efficiently, and all required documentation is received and processed correctly.
6. Ensure all Health & Safety Requirements are met.
7. Ensure that the department works in line with audit requirements.
8. Identify future opportunities for growth within the department.
9. Work with the Engineering Manager to ensure that the fixed installations division works efficiently. Manage targets to ensure year-on-year growth.
10. Manage relationships with clients.
11. Monitor & manage the development of all members within your department.
12. Check equipment is to standard and available.
13. You will be part of the Duty Manager Roster, where you may have to provide second line support to engineers.
14. Assist the Business Development team.
15. Allocate time to complete administrative duties to a high standard.
16. Manage and conduct recruitment for the department, alongside HR, when required.

What We Expect of You:

1. Experience of working with CCTV Towers & the security hire market.
2. Unmatched customer service acumen.
3. Proficient in high-level report writing.
4. Capability to work in a team or independently.
5. Ability to work under pressure.
6. Ability to project manage.
7. Experience with technology-based fire and security systems.
8. Strong communication skills.
9. Administrative skills.
10. Ability to adhere to client-specific standards and procedures.
11. Compliance with Health and Safety and adequate reporting of any concerns.
12. High level of mentoring provided to the Technology team.