Security Analyst

About the role you're considering

The Security Analyst will be tasked with monitoring and responding to security incidents and requests raised through a ticketing system. This role requires collaboration with support teams and the customer security team to resolve tickets, perform remediation activities using work instructions. The ideal candidate should have a good understanding of IT systems and be able to operate a ticket management system to accept and resolve tickets. As part of the role, you will develop security skills and knowledge and experience of the security domain.

Join our established and expanding security team, where you'll have the opportunity to work with other security professionals. This role offers career growth potential, providing pathways that extend well beyond the entry-level security analyst position. You will be part of a dynamic environment that fosters professional development and advancement in the cybersecurity field.

This role is full time onsite in Barrow In Furness. Working Pattern: The Security Analyst team provides support from 7am to 7pm Monday to Thursday and 7am to 3:30pm on Friday. The normal working week will be 37.5 hours, and you will be expected to cover some early shifts or cover some late shifts as part of a team rota.

Your role

• Monitoring ticket queue: Reviewing assigned tickets, accepting and assessing the requirement to implement actions or activities to resolve and close tickets.
• Working to agreed SLAs: Ensuring tickets are accepted and resolved to agreed timescales.
• Monitoring team mailbox: Monitoring the team mailbox to review and respond to any requests for support or providing information and assistance.
• Project Support: Working with our wider security team to support elements of project delivery, gaining knowledge and experience of security technologies.

Your skills and experience

• Good knowledge of IT systems.
• Good problem-solving skills and attention to detail.
• Self-starter, Ability to work independently and as part of a team.
• Any experience of security in an IT environment would be advantageous or an interest and passion for Cyber Security.
• Effective communication skills, both written and verbal.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

What does 'Get The Future You Want' mean for you?

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from think tanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Why you should consider Capgemini?

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs, and industry experts. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.