Sea Logistics – Head of Strategic Partnership Development

Ready to chart a course for a long-term career with a global logistics leader? Join our Sea Logistics team in Aston and become part of our ongoing success story!

Your Role

We are looking for a Head of Strategic Partnership Development. International Supply Chain (ISC) is part of the Sea Logistics Business Unit and focuses on two core services: purchase order and shipment management. In the UK market, these services are well established and for Kuehne+Nagel act to support customer retention but also allow opportunities for cross-selling and upselling of freight and other services. You will be responsible for leading ISC business development activities and driving growth and profitability in the product. The focus will be on delivering new customers, upselling to existing accounts while also improving the efficiency of the wider Business Development team e.g. National Account Managers and Business Unit Sales.

Your Responsibilities

• Establishing and maintaining relationships with prospective customers, facilitating a better understanding of their needs and establishing a high level of trust.
• Ensuring sufficient pipeline to meet UK ISC targets.
• Guiding the Customer Qualification process for new business opportunities.
• Ensuring the crucial prospects have the right team in place to unlock the winning strategy.
• Enabling upselling ISC services to incumbent Sea Logistics customers (as part of retention).
• Reporting to business leadership on the progress of all live opportunities and budget.
• Development and maintenance of UK ISC tariffs.
• Being a subject matter expert in all aspects of the ISC products, including technology platforms.

Your Skills and Experiences

• Education in Transport and/or Logistics with a qualification in Logistics, either degree or CILT equivalent.
• Solid experience in Commercial Supply Chain Management in senior roles.
• Knowledge of the UK retail market with account management experience.
• Customer obsessed and excellent in anticipating customers' needs and ensuring we are able to fulfill promises.
• Ability to communicate, build networks, and influence at all levels of the organization and with customers.

Good Reasons to Join

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition, and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise, and value service leavers bring to our organization.