Sea Freight Operator

Sea Freight Operator - West Midlands - £30,000-£33,000 Per Annum

Sea Freight Operator Package Overview:

1. £30,000-£33,000 Per annum (Negotiable, depending on experience)
2. Full-time, Permanent, Hours of Work (8.45am-5.15pm)
3. Excellent Progression and Training Opportunities
4. Commutable from Birmingham, Solihull & Coventry

Company Overview - Sea Freight Operator:

Our client is a reputable logistics provider with over 20 years of experience, specialising in ocean freight imports. They offer a comprehensive range of global transport services, including air, sea, and road freight solutions. Renowned for their customer-centric approach, they deliver tailored, flexible logistics services to businesses of all sizes.

This is a fantastic opportunity to join a company that is dedicated to supporting and valuing its team. With a strong focus on creating a positive and inclusive work culture, they prioritise the well-being and professional development of their employees, offering a fulfilling and rewarding career experience.

Sea Freight Operator Role and Responsibilities:

1. Oversee movement of goods between non-originating countries, ensuring compliance with shipping regulations.
2. Coordinate sea freight process (booking, transport, documentation) ensuring accuracy and timeliness.
3. Work with overseas agents, suppliers, and customers for cost-effective operations.
4. Ensure shipments stay on schedule, resolving any delays or issues during transit.
5. Prepare and review key documents (HBL, MBL), ensuring compliance and accuracy.
6. Ensure cargo meets export/import regulations and necessary certifications.
7. Maintain accurate, up-to-date shipment records.
8. Serve as primary point of contact for clients, providing updates on shipment status and resolving issues.
9. Build and maintain strong customer relationships for high satisfaction.
10. Coordinate with internal teams to efficiently resolve issues.
11. Track shipments and address issues to ensure timely delivery.
12. Optimise processes to improve efficiency, reduce costs, and enhance service.
13. Collaborate with teams to ensure smooth communication and workflow.
14. Participate in ongoing training to stay updated on regulations and best practices in sea freight and cross trade.
15. Receive additional training in import/export procedures as needed to adapt to evolving business needs.

Sea Freight Operator Skills and Experience:

1. A full UK Driving Licence or equivalent.
2. Prior experience in sea freight operations, particularly in cross trade, is highly desirable.
3. Familiarity with key shipping documentation, including House Bill of Lading (HBL) and Master Bill of Lading (MBL), is a significant advantage.
4. Experience in import or export operations is also valuable, with a willingness to cross-train in different areas of sea freight.
5. Strong knowledge of sea freight processes and logistics operations.
6. Excellent attention to detail and the ability to work under pressure to meet deadlines.
7. Strong communication and customer service skills.
8. Ability to solve problems efficiently and effectively.
9. Proficient in using freight management software and tools.

DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW

Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful. INDENG