Scrum Master - SAFe

Grade Level (for internal use):

The Team:

In this role, you will collaborate with a team of enthusiastic members to support our critical technology systems. You will guide our business partners and end users with industry best practices, solution design, and creating long-term value for our customers.

Key Responsibilities:

• Act as a servant leader to an Agile team.
• Educate Agile teams to maximize efficiencies and performance through Scaled Agile practices and values.
• Coach Agile teams in self-organization and continuous improvement.
• Guide Agile teams to consistently deliver customer value.
• Manage risks, mitigate impediments, and negotiate dependencies within and across Agile teams.
• Facilitate Scrum events including Daily Stand-ups, Iteration Planning, Refinement sessions, Iteration Reviews, and Retrospectives.
• Collaborate with Product Owners to ensure features and user stories are clear, concise, prioritized, and understood by all Agile team members.
• Establish and maintain open and clear lines of communication to facilitate progress transparency.
• Work with peer Scrum Masters, Release Train Engineers, and Agile Coaches to enhance the effectiveness of Scaled Agile.

What We’re Looking For:

• A team-first mindset with the ability to build and sustain trust at all levels across the organization.
• Ability to develop and foster teamwork, gauge team performance, and drive necessary actions for improvement.
• Emotional intelligence, level-headed diplomacy, skilled listening, and clear communication, with strong empathy traits, able to remain objective and constructive in all situations.
• Ability to facilitate constructive debate and resolve disagreements and conflicts constructively.
• Deliver hands-on training and coaching of defined Agile practices to individual teams and programs.
• Proven ability to work cross-functionally and cross-regionally across multiple Product portfolios.
• Understanding of other engineering processes and methodologies, leveraging techniques to provide value to the team/enterprise.

Basic Qualifications:

• Experience leading teams as a Scrum Master.
• Excellent communication and collaboration skills.
• Basic knowledge of the software development life cycle (SDLC).
• Proven ability to identify and mitigate risks.
• Team-first, servant leader mentality.

Preferred Qualifications:

• Certified SAFe Scrum Master.
• Certified PSM or CSM.

About S&P Global Ratings
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit www.spglobal.com/ratings