Scrum Master - Basingstoke

The Automobile Association; Basingstoke; Hybrid; GBP 40,000 - 70,000

Job description

Company description
Location: Basingstoke (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus
Think the AA is just about roadside assistance? Think again.
For over a century, we’ve been evolving and adapting. Today, as the nation’s leading motoring organisation, we offer a wide range of products and services to millions of customers.

From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Scrum Master means you’ll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.

This is the job

We are seeking skilled and experienced Scrum Masters to join our Digital team. This critical role involves working closely with Product Owners and Business Analysts to ensure the consistent and quality delivery of updates to our digital real estate. Within the role, you’ll drive and lead Agile best practices within the digital development team(s) and ensure delivery against sprint goals.

What will I be doing?

1. Collaborate with Product Owners to understand and refine business requirements and integrate new projects into the scrum backlog.
2. Educate and support the scrum team in Agile practices and facilitate scrum events.
3. Lead digital scrum(s) within the Digital Delivery team, including managing multi-disciplinary roles and third parties.
4. Monitor and mentor the scrum team to ensure Agile best practices are followed.
5. Maintain and manage productivity monitoring through regular reporting and analysis of team metrics.
6. Act as an ambassador for digital and Agile within the organisation, promoting best practices and continuous improvement.

What do I need?

1. Experience as a Scrum Master within a digital product-focused environment as well as demonstrable skills/experience working with Agile teams.
2. Proven ability to communicate with, influence, and engage senior stakeholders across a matrix organisation.
3. Demonstrable experience working with broad teams across multiple locations, showcasing outstanding communication and negotiation skills.
4. Possess a continuous improvement mindset utilising the ability to not only identify gaps, but also proactively implement solutions.
5. Knowledge of Consumer Services, Insurance, or Financial Services is desirable, with familiarity in Sitecore and Pega being a plus.
6. Self-starter who takes initiative and works well in teams.

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

1. 25 days annual leave plus bank holidays + holiday buying scheme
2. Worksave pension scheme with up to 7% employer contribution
3. Free AA breakdown membership from Day 1 plus 50% discount for family and friends
4. Discounts on AA products including car and home insurance
5. Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
6. Company funded life assurance
7. Diverse learning and development opportunities to support you to progress in your career
8. Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone.

The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.