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Scheme Manager

Service Care Solutions

London

On-site

Full time

23 days ago

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An established industry player is seeking a dedicated Scheme Manager to oversee housing services for older residents. This role involves ensuring compliance with regulations, maintaining a safe environment, and promoting residents' well-being. You will deliver high-quality services, conduct inspections, and manage relationships with residents and stakeholders. The ideal candidate will have experience in older people's housing, strong communication skills, and IT proficiency. Join a rewarding environment where you can make a significant impact on the lives of residents and support their independence.

Referral Bonus

Flexible Hours

Experience in managing older people's housing or supported housing.
Strong knowledge of compliance and risk assessments in housing services.

Deliver high-quality housing services and ensure a safe environment.
Oversee cleaning and maintenance services and manage resident relationships.

Housing Services Knowledge

Compliance and Risk Assessments

Communication Skills

Interpersonal Skills

IT Proficiency

Experience in Scheme Manager role

Housing Management Software

Microsoft Office

Scheme Manager
Merton & Kenley, Surrey
Older Peoples' Housing
3 Months
35 Hours
£16.76 LTD / £14.29 PAYE (inc hol)
One of the largest Housing Associations are recruiting for a Scheme Manager to oversee two older people's housing schemes in Merton (SW20) and Kenley (CR8), ensuring the smooth operation of housing services and promoting residents' well-being and independence.

THE ROLE
As a Scheme Manager, you will be responsible for delivering high-quality housing services, ensuring compliance with regulations, and maintaining a safe and secure environment for residents.

Carry out compliance testing, risk assessments, and scheme inspections, ensuring faults are reported and addressed.
Oversee cleaning and maintenance services, ensuring contractor performance meets required standards.
Provide administrative support, including maintaining accurate records and supporting resales.
Build and manage relationships with residents, service providers, and key stakeholders.
Support residents in maintaining their independence and well-being by signposting local community services.
Assist the Housing Officer in monitoring budgets and income recovery.
Handle complaints and resolve issues at the first point of contact where possible.

THE CANDIDATE
The ideal candidate will have previous experience in a similar Scheme Manager role within older people's housing or supported housing.
Strong knowledge of housing services, compliance, and risk assessments.
Experience working with older people in a support capacity.
Good communication and interpersonal skills, with the ability to engage with residents and stakeholders.
IT proficiency, including housing management software and Microsoft Office.
Full, current driving licence and access to a vehicle for travel between schemes.

THE CONTRACT
Monday to Friday, 9 AM – 5 PM
3-month contract
£16.76 per hour LTD / £14.29 per hour PAYE (including holiday pay)

HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!

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