SARC Medical Secretary

NHS; Swansea; On-site; GBP 26,000 - 30,000; Part time

Job description

This post within the Sexual Assault Referral Centre (SARC) service is an expert administration service to the clinical specialty. The post holder will receive all child sexual assault referrals, and act as a key liaison between referrers and clinical staff. They will type up any resulting medical reports as well as support the consultants and other health professionals working in the team, supporting diary management, co-ordination of workload and of appointments and attendance related information for patients and carers.

Main duties of the job

To provide a comprehensive, high quality medical secretarial and administrative service to the Department, team and specialist teams, will provide an expert administration service to the clinical specialty and its associated work streams.

The post holder will process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require the individual to exercise judgement and expertise.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Job responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.

Person Specification

Qualifications & Knowledge

• Educated to vocational level 4 or able to demonstrate the equivalent level of knowledge skills and experiences
• RSA /OCR level 3 or equivalent qualification/experience plus Medical Terminology ECDL or equivalent experience
• Knowledge and ability to use Microsoft office applications
• Evidence of Continual Personal Development
• City & Guilds (AMSPAR) Level 3 Diploma in Medical administration
• NVQ 3 Customer Service
• NHS Statutory and Mandatory Training
• ESR self-serve (or equivalent experience of application)
• Knowledge of Referral To Treatment process (RTT)

Experience

• Experience of coordinating administration activities.
• Experience of working as a medical secretary
• Experience of organising workload and people
• Experience of working in within the NHS

Aptitude and abilities

• Adhere to and can demonstrate SBU Values & Behaviours
• Excellent communication skills, good team working ethic and can work flexibly to meet the service need.
• Enthusiasm and commitment, be proactive and display a positive attitude.
• Be innovative to meet the challenges of a changing organisation. Will work unsupervised, excellent customer service skills.
• Excellent organisational skills, will prioritise own workload. Minute taking experience.
• Able to provide a customer focused approach. If required, be able to travel between sites if relevant to the demands of the post.
• Welsh Language Skills are desirable, levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Other Essential Criteria

• Ability to travel within geographical area.
• Able to work hours flexibly.
• Satisfactory Standard DBS clearance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Contract

Permanent

Working pattern

Part-time

Reference number

130-AC019-0225-A

Job locations

Initially based at Hafan Y Mor, Singleton Hospital. But likely to move to alternative Swansea location.

£26,928 to £29,551 a year per annum pro rata.