Salesforce Solution Architect

We at Qualient Technology Solutions are looking for a Salesforce Solution Architect based in London, UK.

Role Title: Salesforce Solution Architect
Role Location: London, UK
Role Type: Permanent (Onsite)

Job Description:

- 12+ years of experience in Omni studio, FSC, and Salesforce Industries Insurance, with overall Salesforce knowledge.
- The Solution Architect will have responsibility for supporting our largest and most strategic Solution Delivery opportunities, lending his/her expertise to the delivery of world-class Salesforce implementations and building the necessary and valuable relationships both internally and externally in order to become recognized as a world-class Business Transformation Expert.
- A successful Architect has strong experience and enjoys designing transformational solutions and working directly with customers to meet their business needs.
- An individual filling this role will provide thought leadership and consultation throughout the life cycle of this transformation.
- This key member of our team will help with building a roadmap by running Business Process Reviews.
- This resource will also participate in Plan, Architect, and Design activities and guide the subsequent implementation of Salesforce.

Responsibilities:

- Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
- Develops strong client relationships by building trust, rapport, and positive working relationships with key sponsors, stakeholders, and team members.
- Remain current with leading-edge industry and technology drivers and innovations including the Salesforce product set.
- Manage discussions with various levels of customer's business stakeholders.
- Identify and help build services offerings to support rapid time to value for Salesforce implementations.
- Where required, support deep-dive pre-sales activity to position successful delivery of customer solutions.
- Liaise with Salesforce product teams to support client implementations.
- Maintain a target billable utilization aligned to the role.
- Validates solution components, leads customer walkthroughs, and provides guidance to the project manager for key issues/risks to the project.
- Work with internal and customer stakeholders to create prototypes, proof of concepts, and sample mockups as a means of eliciting and defining business requirements.
- Create and own user stories/business requirements document as an outcome of the requirements gathering sessions.

Requirements:
- 8+ years CRM experience with a minimum of 5 years on the Salesforce platform.
- Expert level understanding of the Salesforce product suite, including any two of the following: Sales, Service, Community.