Salesforce E&U Consultant

About the job you're considering

We are seeking a Salesforce E&U Consultant who specialises in Salesforce Energy & Utilities Cloud (formerly Vlocity) to join our dynamic team. You will work with energy and utilities clients to create and implement solutions that accelerate their digital transformation journeys. Combining deep industry expertise with Salesforce product knowledge, you will help companies in the energy and utilities sector streamline their processes, enhance customer satisfaction, and drive significant business outcomes.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
If you are offered this position, you will go through a series of pre-employment checks, including:
identity, nationality (single or dual) or immigration status, employment history which will include 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Your role

• Client-Centric Engagement: Collaborate with clients to understand their business goals and develop innovative solutions using Energy & Utilities Cloud. Build strong, trusted relationships at all levels, including C-level executives, to guide the strategic adoption of Salesforce technologies.
• Solution Design and Implementation: Lead the design, configuration, and implementation of Energy & Utilities Cloud solutions, ensuring alignment with the client's business requirements and operational processes.
• Drive Business Value: Utilize Salesforce features such as the Enterprise Product Catalog, Order Management, Industries CPQ, and OmniStudio to deliver fast, accurate quoting, streamlined service processes, and personalized customer experiences.
• Salesforce Expertise: Leverage your in-depth knowledge of Salesforce Sales Cloud, Service Cloud, and Energy & Utilities Cloud, along with industry best practices, to drive digital transformation in the energy and utilities sector.
• Team Collaboration: Act as the functional expert, working closely with Salesforce consultants, developers, and other stakeholders to deliver seamless and integrated solutions that exceed client expectations.

Your skills and experience

• Proven experience implementing Salesforce Energy & Utilities Cloud, with hands-on experience in capabilities such as:
• Enterprise Product Catalog: Managing products and pricing.
• Industries CPQ: Supporting complex quote and order capture.
• OmniStudio: Creating guided user experiences.
• Deep understanding of how Salesforce Energy & Utilities Cloud’s design and delivery decisions may impact performance, time to market, and TCO.
• Demonstrable experience in the energy and utilities industry, particularly around digital transformation and business process optimization. Have industry specific knowledge around E&U processes and Energy Retail processes.
• Strong communication skills, capable of engaging with senior leadership (C-level) and translating complex technical solutions into strategic business outcomes.
• Salesforce certifications are highly desirable (e.g., Salesforce Administrator, Service Cloud Consultant, Energy & Utilities Cloud Consultant).

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.