Salesforce Business Consultant

We have an exciting job opportunity for Salesforce Business Consultant role at London/Norwich, UK - Permanent.

Title: Salesforce Business Consultant

Location: London/Norwich, UK

Duration: Permanent

Job Description:

• 12+ years of experience, Omnistudio, FSC and Salesforce Industries Insurance, Overall SF knowledge.
• The Solution Architect will have responsibility for supporting our largest and most strategic Solution Delivery opportunities, lending his/her expertise to the delivery of world-class Salesforce implementations and building the necessary and valuable relationships both internally and externally in order to become recognized as a world-class Business Transformation Expert.
• A successful Architect has strong experience and enjoys designing transformational solutions and working directly with customers to meet their business needs.
• An individual filling this role will provide thought leadership and consultation throughout the life cycle of this transformation.
• This key member of our team will help with building roadmap by running Business Process Reviews.
• This resource will also participate in Plan, Architect and Design activities and guide the subsequent implementation of Salesforce.

Responsibilities:

• Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
• Develops strong client relationships by building trust, rapport and positive working relationships with key sponsors, stakeholders, and team members.
• Remain current with leading edge industry and technology drivers and innovations including the Salesforce product set.
• Manage discussions with various levels of customer's business stakeholders.
• Identify and help build services offerings to support rapid time to value for Salesforce implementations.
• Where required, support deep-dive pre-sales activity to position successful delivery of customer solutions.
• Liaise with Salesforce product teams to support client implementations.
• Maintain a target billable utilisation aligned to the role.
• Validates solution components, leads customer walkthroughs and provides guidance to the project manager for key issues/risks to the project.
• Work with internal and customer stakeholders to create prototypes, proof of concepts and sample mockups as a means of eliciting and defining business requirements.
• Create and own user stories/business requirements document as an outcome of the requirements gathering sessions.

Requirements:

• 8+ years CRM experience with a minimum of 5 years on the Salesforce platform.
• Expert level understanding of the Salesforce product suite, including any two of the following: Sales, Service, Community.