Salesforce Business Analyst

Purpose and Primary Objective
This is a varied delivery leadership role, with the following responsibilities:

• Own the BRD of solutions for Sales, Service and platform solutions.
• Analyse and document Business requirements.
• Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements.
• Review solutions and recommend improvements.
• Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes.
• Provide guidance on user story writing style.
• Ensure success and acceptance criteria are defined for each story.
• Describe and illustrate designs with appropriate justifications.
• Ensure documentation of the steps for testing.
• Groom and refine the Client product backlog, in liaison with Client SMEs.