Salesforce Administrator

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Overview

We are seeking a motivated and detail-oriented Salesforce Administrator to join our team for a fixed term contract for 6 months. In this role, you will provide day-to-day support for our Salesforce platform, assist with completing administrative tasks, troubleshoot issues, and ensure the system meets the needs of our users. This is an excellent opportunity for someone looking to start their career in Salesforce administration and gain hands-on experience in a dynamic environment.

Responsibilities

1. Respond to internal user requests and questions related to Salesforce functionality and features via our Zendesk Support platform.
2. Assist users with logging in, password resets, and basic navigation on Salesforce and other platforms we manage.
3. Troubleshoot and resolve issues related to opportunities, products, billing, reports, dashboards, and data entry within Salesforce.
4. Perform data imports, exports, and updates using tools like Data Loader or Validity Demand Tools.
5. Ensure data accuracy and cleanliness by identifying and resolving duplicate or incomplete records.
6. Assist with creating and maintaining data validation rules.
7. Collaborate with senior Salesforce admins and Sales Stakeholders to identify areas for improvement.
8. Suggest enhancements to streamline workflows and improve user experience.

Skills / Experience / Knowledge / Minimum Criteria

Essential:

1. Familiarity with Salesforce functionality, including reports, dashboards, and user administration.
2. Strong attention to detail and organizational skills.
3. Ability to prioritize and manage multiple tasks effectively.
4. Excellent problem-solving and communication skills.
5. A team player with a proactive, can-do attitude.
6. Willingness to take direction and learn from experienced team members.
7. A strong interest in Salesforce and a willingness to learn.

Desirable:

1. Salesforce Administrator Certification or intention to pursue certification.
2. Previous Salesforce Administration experience.
3. Proficiency with Google Suite and Docusign.

Why work with us?

Haymarket Media Group values its people and strives to shape a better future with remarkable content. From paid content and subscription services to integrated advertising and content marketing packages, we deliver market-leading branded experiences that inspire great decisions.

Our benefits include:

1. 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days).
2. Work from anywhere in the world for up to 3 weeks of the year with our 'Work from Anywhere' days.
3. Flexible working hours (core hours from 10-3) allowing you the flexibility to adapt your work schedule to your personal commitments.
4. Generous contributory pension scheme.
5. Health Cash Plans: With our health cash plans, you can access a range of healthcare benefits, including coverage for medical expenses, dental care, optical services, and more.

More about working for Haymarket

Putting social and environmental responsibility at the forefront of our business, we have aligned our current sustainability goals with the United Nations Sustainable Development Goals. As we serve our audiences, clients, and communities, we are committed to driving the meaningful change necessary to build a better world. The principles of diversity, inclusion, respect, responsibility, and sustainability are at the heart of our business.

We want to support our people to balance their personal and professional lives, and we believe our range of benefits encourages this. Nothing beats face-time with our colleagues to promote creativity and collaboration, so we've adopted a blended working model where full-time employees can expect to spend 3 days of their week in the office and the other 2 working at a location of their choice.

Haymarket is proud to be an equal opportunities employer and is committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, or disability.

If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at recruitment@haymarket.com.

Come and join us and see for yourself how Haymarket is a rewarding and exciting place to work.