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Sales Support Specialist
ePac LLC
West Yorkshire, Brackley
On-site
GBP 60,000 - 80,000
Full time
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Job summary
An innovative firm is seeking a passionate Sales Support Specialist to join their team. In this role, you will be the vital link between customers and the sales process, ensuring that every order is handled efficiently and effectively. Your contributions will directly impact customer satisfaction and the overall success of the company. With a focus on exceptional service and a commitment to helping small brands grow, this position offers a unique opportunity to thrive in a dynamic, technology-driven environment. If you are ready to take your customer service skills to the next level and make a real difference, this role is perfect for you.
Qualifications
- Experience in managing customer orders is advantageous.
- Previous successes in customer service roles are highly valued.
Responsibilities
- Process sales orders and liaise with customers throughout their order journey.
- Exceed customer expectations in a fast-paced environment.
Skills
Job description
Passionate about delivering exceptional customer service? Join our team as a Sales Support Specialist (SSS) and provide exceptional support to our customers throughout the UK and Europe. As a SSS, you will process sales orders and liaise with customers at every stage of their order's journey to exceed their expectations.
With minimal lead times, our environment is fast-paced, service and deadline-driven. Do you have what it takes?
Managing customer orders within a manufacturing setting would be advantageous, but we are more interested in you and your previous successes.
Salary: £25,500 to £35,000 per annum depending on experience.
Location: On-site, Brackley, Northamptonshire UK or Chapeltown, Sheffield UK
Schedule: Full time, Monday to Friday. Permanent.
So who are we? Put simply, ePac provides digitally printed flexible packaging. We offer our customers fast and easy access to custom flexible packaging, with a mission to help small brands obtain big brand presence. We are technology-driven and solution-centered.
Our core values are:
- Provide exceptional customer service
- Help our customers grow
- Support the communities and local businesses we serve
- Develop sustainable solutions
Find out more about us at this link.
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