Sales Support Manager Africa & Middle East

Sales Support Manager Africa & Middle East

Locations: Dubai, UAE; Remote (Cameroon); Remote (Morocco); Remote (Gabon); Remote (Guinea)

Time Type: Full time

Posted on: Posted Yesterday

Job Requisition ID: JR105893

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Learn more about working with us at topconcareers.com.

Topcon Positioning Business Unit is looking for a motivated and committed Sales Support Manager Africa & Middle East.

JOB PURPOSE:

The Senior Sales Support Manager, Africa and Middle East, reporting to the Manager, Distributor Sales, Africa and Middle East of Topcon, is responsible for leading our distribution sales and support efforts in Africa and Middle East. Initially, this role will be based in West Africa. The Sales Support Manager will manage relationships with our distribution partners, develop and implement sales strategies, drive revenue growth, and ensure our products are effectively distributed in the market.

The Sales Support Manager will be the lead on all regional projects and manage the daily operations of the project. This includes overseeing resource allocation and workflow of all support activities and preparing reports to support sales teams.

CORE JOB DUTIES:

1. Finding, generating, and developing new distribution/retail partners to sell the company’s products to end-users.
2. Developing existing distributors in their technical skills.
3. Identifying potential new customers and business opportunities.
4. Maintaining existing relationships with customers.
5. Managing new orders and clarifying issues.
6. Studying, understanding, and reporting market trends/analysis impacting sales business.
7. Preparing, revising, and submitting sales reports and other documentation.
8. Distributing information to departments/internal interfaces with filters for management.
9. Managing the existing distribution network for complete product portfolio development and training.
10. Planning the sales process from demonstration, sales, delivery, installation, to project completion.
11. Working closely with the Operational team, Professional Service team, and 3rd party service suppliers to ensure a smooth sales process involving local business partners.
12. Demonstrating solutions that meet customer demands on job sites.
13. Providing technical sales training with local partners to ensure maximum utilization of the complete Topcon portfolio.
14. Interacting with various stakeholders internally and externally to identify and analyze potential problems and seek solutions.
15. Contributing to and executing Topcon’s strategic vision.
16. Exploring new markets and initiating plans to capture new opportunities.
17. Delivering and monitoring sales against defined budget.
18. Providing sales forecasting and progress reports.

MINIMUM JOB REQUIREMENTS:

Education & Experience:

• 5+ years of proven experience in distribution sales support, preferably in a leadership role.
• Strong background in distribution sales support.
• Proven leadership skills and ability to build and maintain strong relationships with partners.
• Knowledge of Surveying, Civil Engineering, and working experience in Construction or similar are preferred.

Knowledge, Skills & Attributes:

• Proven track record of meeting or exceeding sales targets through distribution channels.
• Excellent communication and interpersonal skills.
• Strong leadership skills with the ability to motivate and develop relationships with distribution partners.
• Ability to analyze sales data, market trends, and customer feedback to drive sales strategies.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Ability to work in a team environment that promotes collaboration.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• Ability to travel within the assigned region as needed.
• Based in one country in the West Africa region.
• Knowledge of French and English is needed for the position.

This is a hybrid role working remote in West Africa.

What We Offer:

• Motivated work in a dynamic team.
• Comprehensive training.
• Attractive workplace with modern work equipment.
• Independent, self-responsible work.
• Permanent employment contract.
• Performance-related remuneration.
• Company car.
• The place of work is the home office.

Have we aroused your interest? We look forward to receiving your application, stating your salary expectations and earliest possible starting date.

About Us

We are Topcon. We collaborate, create, and distribute disruptive technologies that help businesses flourish through improved processes, machine automation, and data services. We design and manufacture productivity tools for building a better future.