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Sales Support Adminstrator

Hewett Recruitment

Evesham

Hybrid

Full time

6 days ago
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Job summary

An established industry player is looking for a detail-oriented Sales Support/Customer Services Administrator to join their Aftermarket Customer Excellence Team. This role involves providing vital administrative support to customers and suppliers, processing orders, preparing quotations, and ensuring smooth operations. With a focus on excellence in customer service, you'll thrive in a collaborative environment that values your skills. Enjoy comprehensive training, the opportunity to work globally, and occasional travel to customer sites. If you're ready to make an impact in a dynamic team, this position is perfect for you!

Benefits

Comprehensive training
Collaborative team environment
Opportunity to work with global customers
Occasional travel to customer sites

Qualifications

  • Proven administrative experience with quotations, orders, and invoicing.
  • High proficiency in Microsoft Office applications.

Responsibilities

  • Process and expedite customer orders and generate quotations.
  • Maintain business systems with up-to-date information.

Skills

Administrative Skills
Verbal Communication
Written Communication
Attention to Detail
Problem-Solving

Tools

Microsoft Office
Oracle-based ERP systems

Job description

Sales Support/Customer Services Administrator

Are you a detail-oriented professional with excellent administrative skills? Do you thrive in a customer-focused environment? Our client is seeking a Sales Support/Customer Services Adminstrator to join their Aftermarket Customer Excellence Team.

Salary & Location for Customer Service Administrator

Pay Rate: £13.50 - £14.00 per hour

Location : Evesham - WR11 1JH

(Flexibility to work from home after training)

Timings : 08:30 to 16:30 (30 minutes of unpaid break)

Working : 37.5 hours a week

About the Role - Sales Support/Customer Services Administrator:

As a Sales Support/Customer Services/Aftermarket Administrator, you'll provide critical administrative support to customers, suppliers, and colleagues on a global basis. You'll be responsible for processing orders, preparing quotations, coordinating with purchasing, and ensuring smooth administrative operations within our aftermarket department.

Key Responsibilities - Sales Support/Customer Services Administrator :
  • Process and expedite customer orders
  • Generate quotations and prepare invoices
  • Schedule and coordinate picklists
  • Maintain business systems with up-to-date information
  • Support licensee companies
  • Provide administrative assistance via various communication channels
What We're Looking For:
  • Proven administrative experience, particularly with quotations, orders, and invoicing
  • High proficiency in Microsoft Office applications
  • Excellent verbal and written communication skills
  • Strong attention to detail and organizational abilities
  • Problem-solving mindset and ability to prioritize tasks effectively
  • Experience with Oracle-based ERP systems (advantageous)
What We Offer:
  • Comprehensive training to support your role
  • Collaborative team environment
  • Opportunity to work with global customers and suppliers
  • Occasional travel to customer sites (approximately twice per year)

If you're ready to bring your administrative talents to a dynamic team that values excellence in customer service, we'd love to hear from you!

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