Enable job alerts via email!

Sales Support Administrator

Aspire Jobs

Poole

On-site

GBP 22,000 - 30,000

Yesterday

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

An established family-run business is seeking a motivated Sales Support Administrator to join their dynamic team in Poole. This role involves providing essential administrative support to the Business Development Manager and the sales team, ensuring a smooth sales process from client onboarding to after-sales service. You'll be at the heart of operations, helping to maximize business development opportunities and ensuring customer satisfaction. If you thrive in a collaborative environment and have a passion for delivering excellent service, this opportunity could be the perfect fit for you.

22 days holiday rising after 2 years

Holiday buy-back scheme

Pension

Growth by sharing bonus scheme

On-site parking

Modern open plan offices

Free lunch every Friday

Company sick pay

Company social and corporate events

Monthly + annual bonus structure

Proven experience in administrative roles, particularly in sales support.
Strong customer service skills with the ability to resolve issues effectively.

Provide administrative support to Business Development and Sales Teams.
Monitor sales processes and ensure accurate customer account setups.
Manage customer complaints and provide after-sales service.

Administrative Support

Customer Service

CRM Management

Problem Solving

Communication Skills

High School Diploma

Bachelor's Degree

CRM System

Hours: Monday – Friday, 08.00am-17.00pm, 40 hours per week, office based

Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure.

Aspire Jobs are delighted to be working with our client who are a well-established family run business that is now looking to recruit a Sales Support Administrator at their Head Office based in Poole.

The successful Sales Support Administrator will support the Business Development Manager to maximize business development opportunities as well as provide additional administrative support to the sales team.

Key Responsibilities of the Sales Support Administrator:

Provide comprehensive administrative support to the Business Development and Sales Teams.
Monitor and track the sales process from initial onboarding of a new client.
Document and handle any actions which arise from customer review meetings.
Resolve any problems and provide necessary follow-up and effective resolutions.
Ensure all customer accounts are set up accurately.
Maintain customer data on the CRM system.
Provide an excellent after-sales service to all clients.
Record and track all sales calls and client visits.
Answer any incoming calls or emails from clients.
Manage customer complaints.
Resolve issues including returns, late deliveries, and faulty products.
Provide regular reports and weekly back-order reports.

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.