Sales Relationship Manager

We're Hiring: Business Sales Relationship Manager
Location: Wolverhampton | Hybrid Working Available
Full-Time
27 Days annual leave + an extra day for your Birthday

Are you a driven and proactive professional with a passion for building meaningful business relationships? Do you thrive in a fast-paced environment where every conversation could lead to a new opportunity? If so, we'd love to hear from you.

You'll play a key role in driving business growth, increasing engagement, and representing the company across various business events and networking opportunities.

What You'll Be Doing

1. Planning & Development
   Proactively identify, nurture, and convert leads through research, planning, and lead-generation campaigns.
   Use the CRM system to streamline processes, manage leads, and enhance engagement.
2. Meet and exceed agreed KPIs across:
   
   • New member engagement
   • Member retention
   • Lead generation
   • Membership upgrades
   Build lasting relationships with members, identifying their evolving needs and upselling relevant services.
3. Delivery
   Represent the company at a wide range of business events including networking sessions, SME forums, and trade expos.
   Host and support networking events, acting as an ambassador for the organisation.
   Drive recruitment and retention strategies.
   Promote a full range of services - from training and events to trade documentation and sponsorship opportunities.
   Contribute to innovative sales campaigns tailored to the needs of local SMEs.
4. Evaluation
   Maintain accurate records and performance metrics via our CRM system.
   Collect testimonials and track engagement success.
   Share insights and learnings to continuously improve our services and member satisfaction.
   Commit to your own professional development through regular training and learning opportunities.

What We're Looking For

• Strong background in sales, business development, or membership organisations.
• Confident communicator and natural networker.
• Results-driven with a focus on KPIs and continuous improvement.
• Comfortable using CRM systems and other digital tools to manage relationships and track activity.
• Knowledge of the Black Country business landscape is a plus.