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Sales Performance Manager – Manchester Airport

Recruitment Avenue

Manchester

On-site

GBP 30,000 - 45,000

Full time

4 days ago
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Job summary

An established industry player is seeking a dynamic Sales Manager to lead a high-performing team at a bustling airport location. This role offers a unique opportunity to manage warm leads in car rental sales, focusing on staff training and development while driving overall profitability. You will be responsible for coaching your team to enhance their sales techniques, maximize incremental sales, and ensure exceptional customer service. If you have a passion for leadership and a proven track record in sales management, this is the perfect chance to make a significant impact in a vibrant environment.

Qualifications

  • Proven track record in management roles with a focus on customer service.
  • Strong leadership skills with experience in staff training and development.

Responsibilities

  • Manage sales staff and ensure effective training and development.
  • Oversee sales and financial reporting to maximize profitability.

Skills

Management of direct customer contact
Employee relations
Budget and P&L review
Excellent communication skills
Team-oriented leadership
Coaching and staff development
Microsoft Office (Excel, Word, PowerPoint)

Tools

Microsoft Office

Job description

Salary:£30k Basic with a £45k OTE Plus Car

The role of Sales Manager is responsible for staff training and development and overall profitability of a high-volume airport.

The sales staff will deal with car hire for passengers that have just flown into Manchester Airport for a holiday or business travel.

All the leads are warm as they need the car to get out the airport, it’s a great opportunity to make commission.

The team you manage will be responsible for selling and upselling car rental, they will sell car hire to very warm leads then upgrade the car to luxury cars and offer upgraded insurance. Also, they will offer optional extras like Sat Navs, child and baby seats if needed.

Main responsibilities:

  • Service based sales management
  • Staff training, development, coaching and corrective action
  • Sales and financial reporting
  • Staff performance management and team building to achieve sales objectives
  • Maximise incremental sales through effective training and staff development
  • Work closely with management and department leaders

Key Skills/Experience Needed:

  • Experience in management of direct customer contact, employee relations, budget and P&L review
  • Ability to exercise sound judgment and make prudent decisions
  • Excellent communication skills with ability to build rapport across the organisation with peers, staff and management, both written and verbal
  • Strong team-oriented leadership skills and proven track record in a management role
  • Ability to attract, evaluate, coach, and advance staff to create an effective team
  • Working knowledge Microsoft Office, including Excel, Word, Power Point.
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