Sales Operations Specialist

JR United Kingdom; Wooburn Green; On-site; GBP 30,000 - 60,000; Full time

Job description

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• Ready to make an impact by managing key operational tasks and supporting sales teams in driving growth?
• Want to become part of team of subject matter experts that actively support each other across business areas and social events?
• Excited to join Crayon UK, where our dynamic go-to-market strategies and innovative solutions are matched by a great culture dedicated to ensuring business success?

Practical Information:

Location: Wooburn Green, England | Reports to: Operations Director | Visa Requirements: Valid working visa for UK | Language Requirements: Professional level English written and verbal | Work Arrangement: Hybrid | Learn more: crayon.com

As our new Sales Operations Specialist, you will effectively manage the Operational administrative tasks associated with the end-to-end process for Software and Crayon Services. You will be supporting the Sales Teams and wider business in retaining and growing our client base by managing incoming Quotes and Order and owning the renewals process for our vendors. In this role, you will be proactive in providing timely and accurate responses to quotes, invoices, orders, contracts, and renewals.

Key responsibilities will include:

• Assisting customers in making the best software investment decisions while supporting Sales and Specialist teams by facilitating discussions and driving optimal outcomes
• Pro-active renewals management, ensuring we deliver on-time, accurate renewals offerings whilst ensuring optimisation and cost management are a constant throughout the renewal's cycle
• Pre- and post-purchase process management, ensuring we maximise on the best possible price for our customers, seeing the purchase through to successful utilisation and deployment
• Collaborating with vendors such as: Microsoft, Adobe, Veeam, Oracle, Nitro, Rubrik
• Working with internal systems such as CRM, D365FO, Jira and Zendesk
• 3+ years of experience from a similar role such as customer service and support, Software Specialist, Operations Specialist, etc.
• Experience with software and working on ERP/CRM systems
• Software license experience (particularly with one or more of the following vendors: Microsoft, Adobe, VMware, Citrix, Veeam, Oracle)
• Experience in optimising and demonstrating cost savings within existing and new accounts

About You:

• You have a great sense of responsibility and the ability to work under pressure, with excellent teamwork, friendliness, and social skills
• You excel in problem-solving, with a holistic understanding of cause and effect, and a keen interest in how things are connected
• You are customer- and service-oriented, with effective communication skills and a high level of accuracy

What's on Offer?

• Attractive remuneration package along with ongoing career opportunities, technological and professional development, and support
• HMO coverage for employee and two dependents
• 10 sick leaves and uncapped annual leave
• Employee Assistance Program
• Regular social and company events

At Crayon, we are deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB). We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness. We welcome applications from individuals of all backgrounds, regardless of race, colour, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations.

When filling vacancies, we prioritize equally qualified candidates who bring diverse backgrounds and experiences, helping to enrich our team dynamics and foster a vibrant, inclusive work environment.

If you require any assistance or reasonable accommodation during the application process, please let us know.

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Created on 06/04/2025 by JR United Kingdom